Care Management Specialist 3
Core
Facilitate patient care and operational support for student and graduate dental clinics, managing patient flow, grievances, and provider accountability.
Role type
Senior clinical operations specialist (dental hygiene)
Builds
Patient care delivery and clinic operational efficiency
Domain
Healthcare + Dental
Required skills
Dental hygiene licensure, patient care management, conflict resolution, clinical judgment, interdisciplinary collaboration, regulatory compliance, physical stamina
Preferred skills
Advanced degree, 4+ years experience
Technologies
Electronic health records (implied via computer keyboard work)
Responsibilities
Coordinate student clinic patient care and monitor quality outcomes; manage/resolve complex patient grievances; enhance chair utilization and assist with student accountability; serve as liaison between patients, students, staff, and faculty; contribute to clinic operating procedures and protocols.
Seniority
Mid-level, hands-on IC
