Patient Service Representative-Front Desk-Clinic
Core
Front desk representative serving as the first point of contact for patients, managing intake, scheduling, registration, and billing coordination.
Role type
Patient Service Representative (Front Desk)
Builds
Patient access workflows, appointment schedules, and registration records
Domain
Healthcare / Ambulatory Care
Required skills
Patient intake and registration, Appointment scheduling, Insurance verification, Payment processing, EMR documentation, Data entry
Preferred skills
Billing and collections experience, Multilingual capabilities, EMR system proficiency
Responsibilities
Greet and check patients in/out, Schedule appointments for visits and procedures, Verify patient demographics and insurance information, Process payments and financial assistance requests, Document interactions in the electronic medical record (EMR), Assist patients with completing regulatory forms.
Seniority
Entry-level to Junior, hands-on IC