Shift Leader
Core
Lead daily operations of a coffeehouse, managing team performance, guest experience, and store standards.
Role type
Shift Leader (Manager on Duty)
Builds
Coffeehouse operations and guest experiences
Domain
QSR / Coffee
Required skills
Team leadership, shift management, SOP execution, cash handling, inventory management, staff coaching, waste optimization, safety compliance
Preferred skills
High school diploma or GED
Technologies
POS systems, inventory management tools
Responsibilities
Lead shifts with clear deployment and role communication, coach and train team members in real-time, manage product sales and waste, execute administrative tasks like deposits and ordering, ensure store safety and security standards, perform smooth shift hand-offs, act as Manager on Duty for decision-making.
Seniority
Entry-level leadership
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