Global Program Manager

💼 Full-time💰 $126,500–$126,500🗓 2026-09-29

Core

Own, evolve, and scale Zoom's Services Partner Program to drive strategic updates, optimization, and partner engagement.

Role type

Senior Program Manager (Partner Services)

Builds

Global Services Partner Program

Domain

SaaS / Enterprise Collaboration / Channel Management

Required skills

Partner program management, channel strategy, cross-functional collaboration, stakeholder management, KPI tracking, issue resolution, executive reporting, financial acumen, operational optimization

Preferred skills

Professional Services sales, consulting, or delivery background

Responsibilities

Drive strategic updates to the partner program, identify and implement optimization opportunities, partner with global enablement teams, manage partner issues and escalations, collaborate cross-functionally with multiple departments, develop executive-ready reporting, establish and monitor KPIs

Seniority

Senior, hands-on IC

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About Zoom

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.