Bank Manager
Core
Guides, directs, and coaches employees to deliver exceptional service and sales to BMO customers, while acting as an originator of consumer loans and developing branch business plans.
Role type
Retail Banking Branch Manager (Loan Originator)
Builds
Branch business plans, sales strategies, and customer service operations for BMO Financial Group
Domain
Retail Banking / Consumer Lending
Required skills
Team leadership and coaching, Consumer loan origination, Branch business planning, Regulatory compliance (Regulation Z, S.A.F.E. Act), Customer relationship management, Sales and marketing strategy, Performance monitoring, Risk management
Preferred skills
Supervisory experience, Knowledge of competitive marketplace trends, Branch operational processes expertise
Technologies
Branch technologies, Nationwide Mortgage Licensing System and Registry (NMLS)
Responsibilities
Develop and execute branch business plans to maximize growth and wallet share; Act as originator of consumer loans requiring Federal registration; Coach employees and manage team performance; Conduct sales calls and build community referral networks; Resolve complex customer issues and escalate when necessary; Ensure compliance with legal, regulatory, and bank policies; Monitor sales and service performance against plan; Plan and control unit operating expenses.
Seniority
Mid-level Manager, hands-on leadership
