Loan Sales Specialist
Core
Empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses.
Role type
Loan Sales Specialist
Builds
Personal loans, credit cards, and other financial products for nonprime customers
Domain
Consumer Finance / Lending
Deliverable
client delivery
Required skills
multitasking, empathy, customer relationship management, loan lifecycle management, compliance adherence, multi-channel communication, product education
Preferred skills
sales experience, collections experience, customer service experience, bilingual Spanish
Technologies
phone, email, chat, in-house systems
Responsibilities
Exceed customer expectations through ease, empathy, and encouragement; develop and maintain customer connections; manage the life cycle of loans including collections; educate customers on optional insurance products and loan terms; engage with customers via multiple technological channels.
Seniority
Individual Contributor