Personal Care Specialist - 12 month contract
Core
Administrative specialist supporting pharmacy operations by managing prior authorizations, insurance verification, and patient documentation.
Role type
Healthcare administrative specialist (pharmacy support)
Builds
Pharmacy support workflows and patient care documentation
Domain
Healthcare / Pharmacy
Deliverable
dashboards & analysis
Required skills
Prior authorization processing, insurance verification, patient documentation, HIPAA compliance, form completion, data entry, phone communication, eligibility verification, specialty pharmacy coordination
Preferred skills
Associate's degree in healthcare administration or life sciences, 3+ years in pharmacy support
Technologies
Pharmacy systems, payer-specific forms
Responsibilities
Record patient interactions and update case notes; process prior authorization requests; verify insurance coverage; support financial assistance enrollment; coordinate specialty pharmacy referrals; respond to routine patient inquiries; track pending authorizations and follow up with payers.