Sales Development Representative
Core
Drive new business and qualify high-value inbound leads for Account Executives in the EMEA region.
Role type
Sales Development Representative (SDR)
Builds
Sales pipeline and qualified opportunities for the Zendesk Customer Support Platform
Domain
SaaS / Customer Support
Required skills
consultative sales, lead qualification, upselling, cross-selling, customer-centric approach, written and verbal communication, self-starter attitude
Preferred skills
SaaS sales experience, business internship, Bachelor's or Master's degree
Technologies
CRM
Responsibilities
Manage high volume of hot inbound leads in CRM, qualify opportunities for Account Executives, upsell and cross-sell before passing to AEs, build an outstanding customer experience, attend local office 3 days a week (Tuesdays, Wednesdays, Thursdays)
Seniority
Entry-level / Individual Contributor