Senior Manager, Sales Development - Asia & India
Core
Lead regional sales strategy and pipeline development for Zendesk's AI-driven customer experience products across Asia and India.
Role type
Senior Manager, Sales Development
Builds
Regional new business pipeline and high-value bookings for AI CX solutions
Domain
B2B SaaS / Customer Experience / Artificial Intelligence
Required skills
Commercial leadership, outbound/B2B SaaS sales experience, strategic planning, pipeline management, cross-functional stakeholder alignment, talent coaching/mentoring
Preferred skills
Curiosity for AI applications in customer operations
Technologies
Zendesk platform, AI/Agentic CX tools
Responsibilities
Design and execute inbound/outbound new business roadmaps, drive pipeline quality and velocity from lead qualification to commercial milestones, pioneer AI-native go-to-market playbooks, unify GTM alignment across Marketing and Sales Ops, hire and mentor SDRs/BDRs into Account Executives
Seniority
Senior Manager, hands-on leadership