Staff Application Operations Engineer
Core
Lead daily operations, support, and maintenance of critical enterprise applications and data processing platforms across production and non-production environments.
Role type
Staff Application Operations Engineer
Builds
Reliable enterprise application services and data processing platforms
Domain
Enterprise IT Operations / Application Support
Required skills
Application operations, incident management, root cause analysis, deployment coordination, change management, automation scripting, observability, security compliance, mentorship
Preferred skills
Technical direction setting, functional requirements gathering, business acumen, process improvement, global team collaboration
Technologies
Enterprise applications, middleware, integrations, databases, scripting tools, monitoring systems
Responsibilities
Monitor application availability, health, capacity, and performance; act as senior escalation point for high-severity incidents; drive structured problem solving and root cause analysis; coordinate deployments, patches, and upgrades; partner with engineering to improve supportability and resiliency; develop and maintain operational documentation and runbooks; automate repetitive tasks; support change and release management; investigate issues across application layers; ensure security and compliance requirements; analyze operational trends to recommend improvements; mentor team members; support on-call rotations.
Seniority
Staff, hands-on IC with leadership responsibilities
