Internal Account Manager - MSP/SI
Core
Strategic account management role focused on building long-term partnerships, driving revenue growth, and delivering tailored solutions for customers.
Role type
Senior Internal Account Manager (MSP/SI)
Builds
Long-term customer partnerships and revenue growth
Domain
Technology distribution / Managed Services Provider (MSP) / Systems Integrator (SI)
Deliverable
client delivery
Required skills
Account management, relationship building, strategic planning, cross-selling, pipeline management, CRM data management, quotation management, stakeholder collaboration
Preferred skills
Growth mindset, cross-functional collaboration, multi-priority management
Responsibilities
Build and maintain strong customer relationships through proactive engagement and trusted advice. Recommend tailored solutions by understanding business needs and priorities. Achieve monthly and quarterly revenue and margin targets. Collaborate with Field Sales, Business Development Managers, and internal teams to support account goals. Drive account growth through strategic planning, cross-selling, and partner development. Provide accurate quotations, manage pipelines, and maintain CRM data. Identify new opportunities and promote TD SYNNEX's value proposition. Manage customer expectations around backorders and service levels. Use customer insights to shape strategic engagement and long-term partnerships.
Seniority
Mid-to-Senior, hands-on IC