Cafe and Client Support Worker
Core
Provide integrated support to clients experiencing homelessness, isolation, or hardship at a community cafe hub, addressing complex needs like mental health and facilitating access to housing and other services.
Role type
Client support worker (cafe operations)
Builds
Community hub services including meals, crisis assistance, and client support pathways
Domain
Social services / Non-profit / Homelessness support
Deliverable
client delivery
Required skills
Case management, complex client support, food handling, barista skills, first aid, managing challenging behaviours, external agency collaboration
Preferred skills
Experience with multiple complex client groups, commitment to social mission
Responsibilities
Provide integrated support to clients addressing homelessness and mental health needs; Assist clients with complex needs to access supports and maintain documentation; Collaborate with external agencies to progress clients toward stable housing; Maintain safe, efficient cafe operations and food-handling compliance; Support volunteers and ensure cleanliness.