Guest Care Associate
Core
Provide courteous customer service in person or by telephone, process transactions, and assist guests with self-checkouts in a retail grocery environment.
Role type
Guest Care Associate (Retail)
Builds
Customer service interactions and financial transactions for grocery and household goods
Domain
Grocery retail
Deliverable
product features
Required skills
Cash handling, customer service, self-checkout operation, inventory maintenance, food safety compliance, basic arithmetic
Preferred skills
Prior retail experience
Responsibilities
Answer incoming calls and direct them to appropriate departments, process credits and refunds, operate cash registers and assist with self-checkouts, maintain clean and well-stocked departments, comply with security and cash handling policies, communicate store programs and specials to customers
Seniority
Entry-level