Head of US Field Excellence
Core
Lead strategic alignment, planning, training, and effectiveness of Commercial Excellence across Biogen's North America Portfolio, overseeing enterprise CRM, field systems, and data enablement for over 800 field employees.
Role type
Senior management leader for commercial field operations and sales strategy
Builds
Field enablement platforms, operational frameworks, and sales strategy integration
Domain
Biotechnology / Pharmaceutical commercial operations
Deliverable
product features
Required skills
Pharmaceutical commercial operations strategy, CRM/SFA platforms (Veeva), sales incentive compensation design, change management, organizational transformation, budget management, cross-functional leadership
Preferred skills
Medical Affairs planning, Commercial Learning & Development leadership
Responsibilities
Set strategic direction and operational frameworks for field teams, lead Commercial Learning & Development, integrate sales strategy with senior leaders, oversee field operations including call planning and technology platforms, analyze commercial field execution data, lead strategic planning for field enablement platforms, manage IC budgets, represent US BIO perspective in leadership forums, drive cross-functional transformation initiatives, coach and develop talent within Field Ops and Commercial Learning organizations
Seniority
Senior, hands-on management leader
