Customer Banking Specialist - Warragul
Core
Front-line banking specialist delivering in-branch services, account maintenance, and financial advice to personal and small business customers.
Role type
Customer Banking Specialist (Retail Banking)
Builds
Seamless banking experience for 10 million+ customers via in-branch interactions
Domain
Retail Banking / Financial Services
Deliverable
client delivery
Required skills
Customer service, financial product knowledge, communication, problem solving, risk awareness
Responsibilities
Conduct in-depth customer conversations regarding Home Loans, Business Banking, and Financial Advice; Support account maintenance and process credit applications; Complete Financial Health Checks; Demonstrate digital banking options; Solve customer problems while adhering to risk-adverse processes
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