Digital Transformation Process Architect
Core
Design, optimize, and scale operational workflows for commercial real estate and facilities management by translating business requirements into technology-enabled process blueprints.
Role type
Mid-level Digital Transformation Process Architect
Builds
Standardized, scalable operational foundations and digital workflow implementations for facility portfolios
Domain
Commercial real estate operations and facilities management
Required skills
Process mapping and visualization, BPMN 2.0 modeling, Lean Six Sigma methodologies, Agile project management, Stakeholder facilitation, Technical specification translation
Preferred skills
Lean Six Sigma Green/Black Belt certification, Business Analysis certification (IIBA-CCBA, PMI-PBA), Process mining expertise
Technologies
Lucidchart, MS Visio, Miro, Signavio, Celonis, Jira, Azure DevOps, ServiceNow, Maximo, Planon, Archibus
Responsibilities
Map complex operational processes and design efficient 'to-be' workflows; Conduct process assessments to identify bottlenecks and automation opportunities; Partner with engineering teams to align technology configurations with operational workflows; Facilitate design workshops with operations managers and clients; Define and track process performance metrics (KPIs); Provide guidance to junior Process Analysts
Seniority
Mid-level, hands-on IC
