Device Subscription Service (DSS) Hardware Asset Management - Associate Principal Service Management
Core
Oversees ITIL-based service support and administers hardware asset management for Device Subscription Service (DSS) devices, focusing on data governance, lifecycle management, and inventory reconciliation.
Role type
Associate Principal Service Management (Hardware Asset Management)
Builds
DSS-managed device inventory and asset data platforms
Domain
IT Service Management (ITIL) / Hardware Asset Management
Deliverable
dashboards & analysis
Required skills
Asset data governance, ITIL processes, data mapping, inventory reconciliation, lifecycle policy definition, automation strategy, stakeholder coordination, data quality validation, integration testing, change management
Preferred skills
Experience with CMDB platforms, OEM/supplier database integration, bulk deployment coordination
Technologies
AMDB, CMDB, DSS platform
Responsibilities
Assess and maintain asset database design and data accuracy; Design and validate data mapping between client and DSS platforms; Define device refresh strategies and lifecycle policies; Lead inventory reconciliation and resolve asset discrepancies; Identify opportunities to automate asset management workflows; Coordinate with clients and delivery teams on inventory visibility.