Patient Services Coordinator II — MGH Beacon Hill Primary Care
Core
Administrative support for patient scheduling, registration, and billing in a primary care setting.
Role type
Patient Services Coordinator
Builds
Efficient patient intake and scheduling workflows
Domain
Healthcare / Primary Care
Deliverable
dashboards & analysis
Required skills
Patient scheduling, medical record management, phone triage, document processing, Office Suite proficiency, time management
Preferred skills
Prior healthcare office experience
Technologies
EPIC, Office Suite
Responsibilities
Welcome and assist patients through scheduling, check-in, and check-out; Answer incoming calls and triage messages; Schedule appointments and maintain accurate registration and billing information in EPIC; Process forms, scan documents, and obtain medical records.
Seniority
Entry-level to Mid-level
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