HVAC Controls Systems Team Leader
Core
Oversee day-to-day field technician activities, plan monthly routes, and guide the team toward strong service delivery, customer satisfaction, and profitable operations for HVAC controls systems.
Role type
Senior IC operations team leader (HVAC controls)
Builds
Field service operations and customer service delivery for HVAC controls systems
Domain
Building services / HVAC controls
Deliverable
client delivery
Required skills
Field technician team supervision, monthly route planning, performance analysis, operational process improvement, staffing and workforce planning, bid and estimate review, recruitment and coaching
Preferred skills
Engineering or Business degree, Johnson Controls Metasys experience, Six Sigma Green Belt
Technologies
Johnson Controls Metasys
Responsibilities
Supervise assigned field technician teams, plan monthly technician routes, review team performance and recommend actions to improve profitability and safety, coordinate with sales for service and installation opportunities, monitor serviced account portfolios, support staffing needs and skill alignment, lead operational review meetings including bid and estimate review, recruit hire retain coach and develop operational staff, analyze operating processes and recommend improvements
Seniority
Senior, hands-on IC with management responsibilities