Client Success, Team Lead
Core
Lead a team of Client Success members to onboard new merchants and manage existing merchant accounts for a payment technology company.
Role type
Client Success Team Lead
Builds
Merchant onboarding and account management workflows
Domain
Financial Technology / Payment Processing
Deliverable
client delivery
Required skills
team leadership, merchant onboarding, account management, client communication, training
Preferred skills
merchant card processing background, travel for seminars
Responsibilities
Supervise 4-6 CS team members, onboard new merchants from application to go live, manage day-to-day accounts for existing merchant base, train team members
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