Delivery lead - SuccessFactors
Core
Lead post-go-live operations, support, and continuous improvement for an enterprise SAP SuccessFactors environment (Employee Central, Payroll, Onboarding, Time Tracking).
Role type
Senior IC Delivery Lead (SAP SuccessFactors)
Builds
Sustainable BAU operating model, DevOps practices, release management cycles, and platform enhancements.
Domain
HR Technology / SAP SuccessFactors
Required skills
SAP SuccessFactors functional leadership, post-go-live support management, vendor/partner management, DevOps operating model design, release management, stakeholder engagement, service management standards
Preferred skills
Experience with Spinifex, biannual SAP release cycles, building sustainable support models
Technologies
SAP SuccessFactors, Employee Central, Employee Central Payroll, Onboarding, Time Tracking, Spinifex
Responsibilities
Lead and mature the post-go-live operating model; manage multidisciplinary support and delivery teams; drive continuous improvement and enhancement delivery; own biannual release cycles; partner with business leaders on platform enhancements; establish DevOps and governance frameworks; manage vendor relationships; ensure platform stability and compliance.
Seniority
Senior, hands-on IC
