Director, Head of Sales Operations
Core
Own and modernize the sales operations engine, connecting Sales, Finance, Marketing, and Client Experience to translate strategy into scalable processes and actionable insights.
Role type
Director, Head of Sales Operations
Builds
Scalable commercial operating processes, sales technology stack, and AI-driven forecasting/automation workflows
Domain
Healthcare and life sciences technology
Deliverable
production ML models
Required skills
Sales operations leadership, Salesforce administration and reporting, forecasting and pipeline management, territory and quota design, commercial analytics, deal desk governance, quote-to-cash process optimization, AI roadmap execution, team mentorship
Preferred skills
Revenue operations, life sciences/healthcare tech experience, SQL, Power BI, generative AI tools (Einstein/Agentforce)
Technologies
Salesforce, Salesforce Einstein/Agentforce, Excel, Google Sheets, Power BI
Responsibilities
Lead annual and quarterly sales planning; own the forecasting process; partner with Finance on bookings-to-revenue reconciliation; build commercial reporting; govern commercial data; own the sales technology ecosystem; define and execute an AI roadmap; oversee deal desk activities; improve quote-to-cash processes; scale effective sales practices; lead and develop the Sales Operations team
Seniority
Director, strategic and hands-on leadership
