3IC (Retail) (Part-time)
Core
Lead a retail store team to deliver exceptional customer service, drive sales KPIs, and manage daily store operations including inventory, merchandising, and staff development.
Role type
Senior Individual Contributor (Floor Lead)
Builds
In-store customer experiences and retail operations
Domain
Luxury jewelry retail
Deliverable
product features
Required skills
High-volume retail experience, team leadership, KPI management, inventory control, visual merchandising, POS systems proficiency, conflict resolution, onboarding, performance assessment
Preferred skills
Creative problem solving, adaptability, analytical thinking
Technologies
Point-of-sale systems, inventory management software
Responsibilities
Lead by example in customer service and sales execution, drive team performance and engagement, manage inventory and cycle counts, maintain visual merchandising standards, support order fulfillment and back-of-house operations, onboard and assess new team members, mitigate product loss and handle escalations
Seniority
Senior, hands-on IC