Service Manager [1432]
Core
Principal service executive responsible for generating and retaining revenue and profit from customers within a specific area.
Role type
Senior Area Service Manager
Builds
Service plans, pricing strategies, and operational improvements for market segments
Domain
Commercial services (uniform/linen/medical laundry or logistics)
Required skills
team leadership, recruitment and hiring, budget management, customer retention, revenue growth, strategic planning, negotiation, performance management, operational metrics analysis
Preferred skills
industry background in uniform/linen/medical laundry, college degree
Technologies
service administration systems
Responsibilities
Meet with key customers to assess service levels and implement improvements; retain target customer base through relationship building and contract renewal; develop area pricing and contract terms strategy; recruit, hire, and train service members; advise management on competitive trends; execute company initiatives; conduct performance reviews
Seniority
Senior, hands-on IC with team management
