Onboarding Specialist - Italian Speaking
Core
Guide Premium and Pro customers from signup to launch by configuring the travel management platform, coordinating integrations, and leading adoption rollouts.
Role type
Customer Implementation Specialist (Onboarding)
Builds
Travel booking and expense management platform for enterprise clients
Domain
Travel technology / SaaS
Required skills
Project management, stakeholder coordination, platform configuration, change management, consultative selling, data analysis, training delivery, problem-solving
Preferred skills
Polish, Spanish, or Ukrainian language skills, experience with AI tools
Technologies
Gong, AI assistants
Responsibilities
Lead customer implementations from discovery through launch, run consultative conversations to understand requirements, configure customer accounts and coordinate integrations, deliver tailored training for stakeholders, monitor early booking activity post-launch, maintain accurate records of customer decisions
Seniority
Mid-level, hands-on IC