Branch Manager
Core
Lead warehouse operations and customer service for a temporary protection products branch in Perth, WA.
Role type
Branch Operations Manager
Builds
Warehouse operations, customer service, order fulfillment
Domain
Logistics / Distribution / Construction supplies
Required skills
warehouse operations leadership, customer service management, order processing, team coaching, ERP system proficiency, safety compliance, problem-solving, stakeholder collaboration
Preferred skills
NetSuite experience, construction industry background, hands-on leadership style
Technologies
NetSuite, Microsoft Office
Responsibilities
Oversee warehouse operations including receiving, picking, packing, and dispatch; manage customer enquiries, quotes, and trade counter service; lead and coach the warehouse team; drive branch KPIs for safety, service, and efficiency; act as escalation point for operational and customer issues; collaborate with national teams on business objectives.
Seniority
Mid-Senior, hands-on IC
