Learning & Development Manager
Core
Designing and delivering learning experiences, leadership programs, and career pathways for a multi-site retail, distribution, and support office workforce.
Role type
Senior Learning & Development Manager (Strategy & Delivery)
Builds
Learning strategy, capability frameworks, leadership programs, and digital learning ecosystems.
Domain
Retail, Logistics, and Support Services
Required skills
Learning strategy design, leadership program development, stakeholder management, facilitation, people leadership, project management, LMS management, data-driven learning improvement.
Preferred skills
Experience in retail/logistics/hospitality, AI-enabled learning tools, microlearning and gamification expertise, Dayday/Absorb HRIS/LMS platform experience.
Technologies
AI tools, LMS platforms (Dayforce, Absorb), digital learning ecosystems.
Responsibilities
Shape and evolve the L&D strategy across Retail, Distribution, and Support Office; Design impactful leadership programs and career pathways; Partner with business leaders to identify capability gaps and deliver solutions; Lead and develop the E-Learning Specialist; Facilitate workshops and coaching sessions; Explore emerging technologies like AI and gamification for Gen Z engagement; Measure learning impact using data and feedback.
Seniority
Senior, hands-on IC with strategic influence