Field Service Supervisor
Core
Lead field operations and develop a team of technicians to deliver building technology services.
Role type
Field Service Supervisor
Builds
Field service operations for building technologies (BMS, HVAC, Security, Fire, Automation)
Domain
Building Technologies / Industrial Automation
Deliverable
client delivery
Required skills
Technical leadership, team development, service delivery management, scheduling, complex troubleshooting, stakeholder management, commercial mindset, operational excellence
Preferred skills
Coaching, customer value growth
Technologies
BMS, HVAC Controls, Security, Fire, Automation
Responsibilities
Lead and develop field service technicians; Manage service delivery, scheduling and customer satisfaction; Support complex troubleshooting and technical escalations; Drive service performance, safety and operational excellence; Identify opportunities to grow customer value and service offerings
Seniority
Mid-Senior, hands-on IC with people leadership