TechOps Engineer
Core
Resolve support tickets and incidents for global organizations running critical engineering platforms (Teamcenter, Opcenter) across cloud and on-premises environments.
Role type
Senior IC TechOps Engineer (Application Support & Systems Administration)
Builds
Stable, secure, and reliable enterprise software environments for CAD/3D modeling and simulation customers.
Domain
Industrial software (PLM/MOM) and Cloud Operations
Required skills
Linux administration, SQL/databases, incident/ticket management tools, log analysis, root-cause investigation, cloud infrastructure (AWS/Azure), containerization (Kubernetes), monitoring platforms (Datadog)
Preferred skills
Teamcenter, Opcenter, PLM/MOM, CyberArk, VirtualBox
Responsibilities
Own and resolve support tickets and incidents end-to-end; operate, monitor, configure, update, and improve enterprise software environments; analyze system logs and collaborate on root-cause investigations; coordinate controlled production changes and maintenance activities; partner with engineers and customer teams across multiple regions.
Seniority
Mid-level, hands-on IC