General Manager, Nigeria
Core
Develop and scale supply-side partnerships for Taptap Send's remittance service in Nigeria, driving user acquisition, retention, and profitability.
Role type
General Manager, Growth & Operations
Builds
Cross-border remittance product and supply-side partnerships for diaspora communities
Domain
Fintech / Remittances / Emerging Markets
Required skills
P&L ownership, team building and leadership, customer acquisition and retention strategy, pricing strategy, stakeholder management, data-driven decision making, market strategy, brand building, unit economics optimization
Preferred skills
Knowledge of Nigerian diaspora networks, fluency in local languages (Yoruba, Igbo, Hausa), SQL, Python, R
Technologies
Excel, Google Suite, SQL, Python, R
Responsibilities
Establish vision and execution plan for launching and scaling sending/receiving markets in Nigeria; Lead the ground team to execute aligned timelines; Manage growth aspects including customer acquisition, retention, pricing, and user research; Report to executive leadership on progress and insights; Hire, inspire, and develop top talent; Collaborate with internal and external stakeholders (CS, Finance, Tech, Legal, Compliance); Build relationships with diaspora communities and commercial partners; Monitor and interpret growth, operational, and financial metrics; Recommend product experience improvements based on market insights.
Seniority
Senior, hands-on IC with P&L ownership