Technicien.ne TI - Support et transformation numérique
Core
IT support and digital transformation technician focusing on Microsoft 365 administration, infrastructure maintenance, and user support.
Role type
mid-level IT support technician (Microsoft 365 & Infrastructure)
Builds
production IT support services | infrastructure maintenance | user training
Domain
IT Services / Cloud / Cybersecurity
Required skills
Windows administration, Azure, Microsoft 365, Microsoft Entra ID, Exchange Online, Teams, SharePoint Online, OneDrive, Intune, PowerShell, Python, scripting, network infrastructure basics, cloud technologies, cybersecurity principles, API/Web services, integration platforms
Preferred skills
generative AI, automation, multimedia project support, domain name management, SSL configuration, disaster recovery planning
Technologies
API Active Directory Azure Microsoft 365 PowerShell Python SharePoint Web Windows Office 365 Cloud Support
Responsibilities
Design, prepare, and deploy workstation images; install, configure, and maintain IT equipment; provide Level 1 and Level 2 technical support; analyze recurring incidents and propose improvements; administer Microsoft 365, identities, and security groups; manage user accounts, licenses, and access; monitor and optimize Microsoft 365 services; apply cybersecurity measures and manage alerts; collaborate with external vendors; maintain technical documentation and inventory; support multimedia and exhibition projects; participate in knowledge transfer and shift rotation for operational continuity.
Seniority
Mid-level, hands-on IC
