Senior Systems Engineer at MSP
Core
Design, troubleshoot, and secure IT environments for growing businesses and nonprofits, focusing on proactive operations and cybersecurity.
Role type
Senior Systems Engineer (MSP)
Builds
Secure IT environments, identity systems, network infrastructure, and endpoint protection for multi-client organizations.
Domain
Managed Services Provider (MSP), Enterprise IT, Cybersecurity
Required skills
Windows Server administration, Microsoft 365/Entra ID management, network design and troubleshooting (WAN/LAN, routing, switching, firewalls, VPN, DNS, DHCP), cloud infrastructure (Azure), PowerShell scripting, incident management, project leadership, client communication, documentation, mentoring
Preferred skills
MSP or multi-client experience, background in cybersecurity
Technologies
Active Directory, Azure, Firewall, LAN, Microsoft 365, Network Security, VPN, Windows, Office 365, Cloud, PowerShell, SharePoint, VMware
Responsibilities
Own complex incidents and problems across Windows Server, Microsoft 365, Azure, networking, and security; design and deploy changes to identity, network, and security systems; lead client projects such as tenant and server migrations, new-site deployments, firewall swaps, and virtualization or backup upgrades; advise clients and internal stakeholders on practical options, risk, and effort; work onsite in the Chicago area for scheduled maintenance, projects, and consulting; create and maintain environment documentation, standards, and runbooks; mentor other engineers through design reviews and difficult tickets; share after-hours and on-call coverage for monitoring and incident response.