Coates Career Opportunities Account Manager
Core
Managing a portfolio of B2B customers in the construction and civil industry, focusing on retention, account development, and delivering operational solutions.
Role type
Account Manager (B2B)
Builds
Customer relationships, account plans, and service delivery outcomes
Domain
Construction and civil engineering
Deliverable
client delivery
Required skills
B2B account management, stakeholder mapping, CRM proficiency, negotiation, issue resolution, data analysis, cross-functional coordination
Preferred skills
Experience in construction/civil/manufacturing/government sectors, commercial focus, self-starter mindset
Technologies
CRM systems
Responsibilities
Manage full account lifecycle (onboarding to growth), develop account plans, maintain CRM records, coordinate with internal teams (operations, logistics), negotiate commercial outcomes, resolve customer issues
Seniority
Individual Contributor