LTSS Service Care Coordinator
Core
Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes for long-term care members.
Role type
Service Care Coordinator
Builds
Personalized service care plans and care management activities
Domain
Healthcare / Long-term care
Required skills
Care plan development, resource identification, provider coordination, member education, regulatory compliance, on-site assessment, data documentation, outcome monitoring
Preferred skills
Experience with populations served, RN license (for Iowa Plan)
Technologies
None stated
Responsibilities
Evaluate member needs and available resources to recommend care plans; coordinate between members, families, and care provider teams; provide resource support for needs like housing and employment; monitor care plans and member status; interact with healthcare providers and partners; collect and maintain member information for compliance; perform on-site visits to assess needs; educate members and families on services and benefits; provide feedback to leadership on quality of care improvements.