PSC Site Coordinator
Core
Coordinate and oversee Patient Service Center (PSC) operations while performing phlebotomy and specimen processing.
Role type
Site Coordinator (Phlebotomy)
Builds
Patient Service Centers
Domain
Healthcare diagnostics / Laboratory services
Deliverable
physical/clinical work
Required skills
phlebotomy techniques, patient flow management, inventory control, data entry, billing processing, specimen preparation
Preferred skills
leadership experience, customer service excellence, independent work capability
Technologies
None specified
Responsibilities
Observe and report performance/compliance issues, manage patient flow and wait times, monitor productivity reports, address customer service issues, perform blood collections, collect specimens for drug/paternity/alcohol tests, process billing and payments, prepare specimens for testing, perform administrative duties, travel to additional sites
Seniority
Entry-level to Individual Contributor