Delivery Area Manager, SSD
Core
Leading a team of shift managers and associates in daily management of a delivery station to ensure the delivery of Amazon orders directly to customers.
Role type
Front-line operations manager (last-mile delivery)
Builds
Last-mile delivery operations for Amazon orders
Domain
Logistics / E-commerce / Last-mile delivery
Deliverable
product features
Required skills
Team leadership, shift management, safety compliance, process improvement, Lean tools, operational forecasting, stakeholder communication
Preferred skills
Change management, innovation, mentoring
Technologies
Amazon Logistics systems, Lean tools
Responsibilities
Manage daily operations of the delivery station including meetings, training, and job assignments. Ensure a safe workplace and proper training for all staff. Lead change initiatives and process improvements using Lean tools. Track and monitor sorting operations and driver dispatch. Review operational forecasts to determine productivity requirements. Support safety programs and drive implementation of new delivery concepts.
