Team Leader - Service Delivery
Core
Lead a portfolio of community-based services supporting children, youth, adults, and families, ensuring safe and effective delivery.
Role type
Senior service delivery team leader
Builds
Community support services for tamariki, rangatahi, adults, and whānau
Domain
Social services / Community support
Deliverable
client delivery
Required skills
Team leadership, performance management, KPI tracking, risk management, quality assurance, stakeholder engagement, strategic planning
Responsibilities
Lead, coach, and mentor service-delivery staff; manage staff workload and performance; ensure quality and contractual performance of services; monitor performance and identify risks; provide practice leadership for safe service delivery; identify opportunities for service improvement; contribute to the Leadership Team; build relationships with funders and community partners.
