Client Growth Manager
Core
Own expansion and transactional revenue across a portfolio of ~1,500 legal firms by driving tier upgrades, add-on sales, and partner ecosystem adoption.
Role type
Senior Account Growth Manager (SaaS)
Builds
Expansion revenue, transactional revenue, and product adoption for legal practice management software
Domain
Legal technology / SaaS
Required skills
expansion selling, portfolio management, commercial negotiation, data-driven forecasting, Salesforce proficiency, legal industry knowledge
Preferred skills
legal tech experience, workflow software experience, ChurnZero usage
Responsibilities
Run proactive outbound campaigns to uncover unmet needs, drive adoption of partner ecosystem products, lead data-driven growth reviews with clients, collaborate with Client Success Managers to spot expansion signals, maintain accurate forecasting in Salesforce, hit targets for expansion and net revenue retention
Seniority
Senior, hands-on IC
