Senior Engagement Manager
Core
Manage large to complex global Workday deployments for Financial Services and Insurance customers, resolving issues and enhancing deployment methodology.
Role type
Senior Engagement Manager (Implementation)
Builds
Enterprise HCM, Payroll, and Financial Management solutions for midsize and Fortune 500 companies
Domain
Enterprise Software (SaaS), Human Capital Management, Financial Services, Insurance
Required skills
Project management, Workday implementation, Oracle/SAP/PeopleSoft implementation, HCM/Payroll domain expertise, Customer experience management, Critical thinking, Executive presence, Issue management
Preferred skills
Financials product suite deployment experience
Technologies
Workday, Oracle, SAP, PeopleSoft
Responsibilities
Manage large to complex global deployments, resolve multiple complex issues, provide internal recommendations to enhance deployment methodology, communicate with customers to understand needs, analyze customer feedback and implement improvement strategies, identify root causes of issues and implement conflict resolution techniques
Seniority
Senior, hands-on IC
