BMC Helix Developer
Core
Design, develop, and maintain interactive executive, operational, and technical dashboards and reports for CMDB data quality and operational performance.
Role type
BMC Helix Developer (Dashboard & Reporting)
Builds
Interactive dashboards and reports for ITSM/CMDB environments
Domain
IT Service Management (ITSM) / Configuration Management (CMDB)
Deliverable
dashboards & analysis
Required skills
BMC Helix CMDB, BMC Helix Remedy ITSM, CMDB architecture, dashboard development, reporting technologies, ITIL Service Asset & Configuration Management
Preferred skills
Stakeholder management, project leadership
Technologies
BMC Helix, CMDB, ITSM
Responsibilities
Gather and document reporting requirements from stakeholders, Ensure CMDB reporting is accurate and reliable, Provide ongoing maintenance and support for dashboard solutions, Lead dashboard development projects from concept through execution
Seniority
Mid-level, hands-on IC