Digital Operations Specialist I
Core
Ensure production services are operated consistently and at scale for FOX Networks, Tubi, and digital platforms, delivering high-quality content experiences to millions of viewers.
Role type
Tier 1 Digital Operations Specialist
Builds
FOX One streaming service, content services, applications, and events
Domain
Media & Entertainment / Digital Streaming / OTT
Required skills
Incident management, cloud services support, operational runbook creation, operational metrics reporting, JIRA, PagerDuty, ServiceNow, DataMiner, Datadog
Preferred skills
Orchestration of cloud-native services, broadcast industry knowledge
Technologies
JIRA, PagerDuty, ServiceNow, DataMiner, Datadog
Responsibilities
Collaborate with Marketing and Programming teams to execute business objectives for the FOX One streaming service; Own the end-to-end operation of content services, applications, and events including event monitoring and incident management; Create and maintain response playbooks using monitoring and incident management tools; Support the development and reporting of key operational metrics to identify and drive continuous improvements; Assist the SRO team in creating and maintaining documentation, including operational runbooks.
Seniority
Individual Contributor, Tier 1 Operations