Reception Services Officer - BAIRNSDALE
Core
Provide first impression and front-line support for clients, staff, and visitors at a government office.
Role type
Reception Services Officer
Builds
Customer service interactions and information referral
Domain
Public sector / Government administration
Deliverable
client delivery
Required skills
telephone service, visitor reception, information provision, stakeholder liaison, diversity awareness, professional communication
Responsibilities
Deliver high-quality telephone and reception service; attend to individual enquiries by establishing purpose and assessing service needs; liaise with staff at all levels.
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