IT Service Management
874 open positions
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Service Manager↗ AdidasBogotá, CUN, CO 9d Manage IT service delivery, performance, and change processes to support business functions.
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NOC Engineer MksinstIndia Gurgaon 9d Advanced troubleshooting and resolution for escalated incidents to ensure service restoration within SLA.
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Configuration Manager, Enterprise Technology Operations RyanHyderabad IN - Block A 9d Design, implement, and sustain the enterprise Configuration Management operating model to ensure the CMDB is complete, accurate, and trusted across the organization.
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Operations & Service Management Lead Approach ConsultingAustralian Capital Territory 9d Lead technology operations, service management, and continual improvement for a research and investment organization supporting Australia's grains sector.
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Lead Consultant-Stakeholder Management XPT Software Australia PtyMelbourne, Victoria 9d Lead Service Integration & Service Delivery for mission-critical, high-availability services in regulated enterprise environments, overseeing multi-vendor SIAM teams and ensuring operational excellence.
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Especialista de Delivery - Operação e Hypercare YandehSão Paulo, Estado de São Paulo 10d Managing the hypercare phase of a large-scale platform implementation, ensuring operational stability, resolving incidents, and facilitating the transition to normal operations after go-live.
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Public Safety Incident and Service Delivery Manager City-Of-New-YorkBrooklyn, NY, us 10d Manage operations for a team of front-line technical staff providing 24x7x365 end-to-end support for 911 production infrastructure services.
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Manager - Automation EnsonoPune, India 10d Lead a multidisciplinary team to build automation capabilities that improve service reliability, reduce manual effort, and accelerate incident resolution across client and company infrastructure.
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Senior Problem Management Analyst - contract until Dec 2027 Reserve Bank of AustraliaSydney, New South Wales 10d Drive service stability and reduce repeat incidents by managing the end-to-end Problem Management lifecycle and implementing corrective actions.
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Sr. Manager, Client Experience Support CoherehealthRemote $100k–$100k11d Manage and improve end-to-end L1 client support operations, including ticket triage, resolution, and process automation for a healthcare technology platform.
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Service Delivery Manager Itcan Pte. LimitedSingapore 11d Manage day-to-day operations and support of Oracle Cloud Infrastructure (OCI) environments, ensuring compliance with SLAs and KPIs.
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Directeur adjoint, Infrastructures TI Renaud-BrayMontréal, QC, ca 11d Manage daily operational activities of the IT infrastructure team, ensuring system stability, backup, monitoring, and performance for the group.
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Problem Management Specialist UbisoftNewcastle upon Tyne, England, gb 11d Lead investigation and resolution of recurring and high-impact operational issues to improve service stability and reduce operational risk for players and internal teams.
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Support N2 Multimédia AltenFes, Fez-Meknès, ma 11d Coordinate incident resolution within SLA, manage the incident knowledge base, and ensure overall service quality and availability.
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Problem Manager ExperianRemote 11d Manage ITSM problem records through resolution, conduct root cause analysis, and coordinate with service teams to prevent major service-affecting incidents.
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Service Delivery Manager - Global Operations Center (Maternity cover) Louis-Dreyfus-CompanySofia, NULL, bg 11d Leading Level 1 IT Operations and Service Management activities to ensure 24x7 monitoring and event management across global cloud, on-premises, and application environments.
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(Senior) Service Delivery Manager (m/w/d) Bundesdruckerei-GruppeBonn, Nordrhein-Westfalen 11d Manage service delivery contracts and SLAs, coordinate major incidents, and oversee service catalog and design processes for secure digitalization solutions.
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Senior IT Change Management Specialist VaxcyteRemote $153k–$153k11d Plan, coordinate, and govern IT changes across systems, infrastructure, and processes in a regulated GxP environment to ensure compliance and minimize risk.
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IT Service Management Lead MCRIVic, Victoria $114k–$123k12d Lead the continual improvement of IT service delivery by implementing ITIL-aligned processes and ensuring technology services are reliable and efficient.
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Head of Service Management and Vendor Operations Crown ResortsSouthbank, Victoria 12d Lead the transition and ongoing governance of a Managed Service Provider (MSP) partnership for Crown Technology across three properties.
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Service Operations Lead - The Star Sydney The Star SydneySydney, New South Wales 12d Lead and manage IT Service Operations for a 24x7 environment, ensuring business continuity, customer experience, and operational excellence across Field Service, Application Support, and Service Desk functions.
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ServiceNow ITOM WiproMelbourne, Victoria 12d Resolve priority incident tickets and service requests while contributing to incident analysis and change request preparation.
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Service Delivery Manager↗ HCLTechMadrid, MD, ES 12d Ensure successful delivery of IT services to clients and business stakeholders by managing service performance, SLAs, and operational excellence.
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IT Incident Manager RaymondjamesSaint Petersburg, Florida - United States 12d Lead recovery of services during technology disruptions and outages across key platforms and applications.
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Sr Technical Consultant - Splunk Admin JdaIND - Coimbatore (708) 12d Lead and oversee the management of high-severity incidents across complex multi-cloud and hybrid IT environments to ensure minimal business impact and rapid service restoration.
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Service Delivery Manager BmoRemote $86k–$86k12d Focal point for major issue management, incident restoration, and service availability to ensure SLA commitments are met for mission-critical systems.
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IT Service Performance Analyst AggrekoGlasgow, GB 12d Strengthen global IT operations by evaluating processes, driving automation, and implementing continuous improvement initiatives within IT Service Management.
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ITSM Operations Lead AlteraBengaluru, Karnataka, India 12d Lead operational efficiency, governance, and strategy of the IT Service Management ecosystem, driving ITIL best practices across Incident, Problem, Change, and Configuration Management.
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AVP/VP, Problem Management Specialist, SRE & Governance, Group Technology DbsSingapore - East 12d Lead rapid recovery of high-priority incidents, drive problem management lifecycle with root-cause analysis, and oversee event management to ensure banking service stability.
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Técnico(a) de informática↗ Ordem Dos Médicos DentistasRemote $16k–$16k12d Provide centralized IT helpdesk support, manage local and cloud server infrastructure, and operationalize AI/automation tools to optimize internal processes.
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Etopup Platform Operation Team Leader↗ Ais40, TH 12d Lead and manage the IT Operation team for the Etopup Mobile Finance Platform to ensure effective and efficient daily operations, optimizing performance and delivering exceptional customer experience.
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Sr. IT Project & Program Manager, Asset Management PinterestSan Francisco $110k–$110k12d Manage Pinterest's IT vendor and asset management operations, optimizing service delivery, costs, and compliance for global IT support.
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Incident Coordinator University-Health-NetworkToronto, ON, ca $67k–$67k12d Enforce ITIL-based incident management processes, coordinate major incident reviews, and ensure timely communication and restoration efforts within a healthcare IT environment.
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Team Leader – Manager Opérationnel(le) - Roanne Sopra-SteriaRemote 12d Operational manager responsible for leading a technical team, ensuring service delivery, and managing resources to meet client SLAs.
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Head of Service Delivery Management BedifferentCenturion, Tshwane 12d Strategic and operational leadership over service delivery governance, ensuring contracted services, SLAs, and performance are managed, measured, and visible for enterprise clients.
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Global Technical Support Engineer Manager AgodaBangkok (One Bangkok Office) 12d Lead global Level 1 IT helpdesk operations, ensuring performance against SLAs and KPIs while driving service excellence.
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IT Lead Infrastructure & Operations PepsiCoLahore, Pakistan 12d Interface with Business/Market teams to manage IT Infrastructure operational availability and restoration of all IT services (Network, Compute, Workplace, Field services) for the Pakistan region.
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SAP Delivery Manager Inetum SpainMadrid 12d Manage IT service delivery, incidents, changes, and service levels for SAP environments.
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?Head of Service Delivery Management Centurion, Tshwane 12d Lead and develop a high-performing team of Service Delivery Managers to govern complex enterprise IT services, manage client escalations, and drive service performance improvements.
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Service Management Analyst-Junior UnisysMelbourne, Victoria 13d Junior analyst supporting IT Service Management (ITSM) operations to ensure the right people perform the right tasks at the right time for organizational outcomes.
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Senior IT Support Specialist CumminsBrisbane, Queensland 13d Deliver advanced IT and Manufacturing IT (MFG IT) operational support, ensuring system availability, efficiency, and reliability across corporate and manufacturing locations.
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EL1 Technical Specialist Softtest pays ptyBrisbane, Queensland 13d Manage IT service management (ESM) operations and incidents using enterprise tools.
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IT Service Delivery Manager ExplorersSouthbank, Victoria 13d Own the reliable and secure delivery of IT services across a network of 21+ early learning centres and the corporate Support Office.
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Head of MSP Bluebird RecruitmentSydney, New South Wales 13d Owns the commercial and operational performance of the managed services portfolio, overseeing IT management, infrastructure, and end-user support to protect and expand recurring revenue.
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IT Help Desk Team Leader The-Missing-LinkNorth Sydney, New South Wales 13d Lead a Service Desk team to deliver exceptional client experiences, manage operations, and provide hands-on Level 2 technical support.
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Senior Application Support Analyst | Sydney DatacomSydney, New South Wales 13d Ensure optimal operation and maintenance of critical business applications across multiple managed clients, providing 2nd and 3rd level support and managing incidents and problems.
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Manager - Support & Managed Services Professional Search GroupPort Melbourne, Victoria $150k–$150k13d Lead support team and serve as senior technical escalation point for mission-critical technology in healthcare and other sectors.
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Service Desk Manager CreditCorpSydney, New South Wales 13d Lead the transformation of a global IT Service Desk, driving AI-enabled service delivery, automation, and exceptional employee experiences.
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