IT Service Management
878 open positions
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Technology Support Lead - Change Manager↗ JPMorganChaseTampines, S00, SG 17d Lead change management and operational stability for full-stack technology systems, applications, and infrastructure, integrating enterprise AI for incident triage and validation.
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Specialist, IT Service Management (m/f/d) MsdDEU - Niedersachsen - Burgwedel, DE 17d Ensure smooth IT operations and an excellent user experience at the Burgwedel site by supporting local IT infrastructure and IT Service Management processes.
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IT Service Delivery Manager Nordic Investin Group AktiebolagJönköping, Sweden 17d Lead service delivery for business-critical workplace and infrastructure services, managing performance, suppliers, and continuous improvement.
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Service Delivery Management, Lead↗ Interac CorpToronto, ON, CA $125k–$125k18d Lead ITIL V4 Service Management processes (Change, Problem, Incident) for the Real Time Rail Payment System, ensuring operational excellence and risk mitigation for Canada's financial ecosystem.
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Data Center Operations Analyst - IT↗ Henry Ford HealthRochester Hills, MI, US 18d Analyzes and improves Data Center Operations and IT Center building processes to ensure alignment with strategic direction and SLA/OLA compliance.
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Incident & Defect Manager (QA / Testing) – Presencial CDMX↗ App WhereEscandón II Sección, DIF, MX $360k–$360k18d Manage critical application incidents and defects throughout the software lifecycle, ensuring rapid resolution and minimizing operational impact.
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IT Help Desk Lead | Information Technology BetatechnologiesincSouth Burlington, Vermont $80k–$80k18d Lead day-to-day Help Desk operations, providing hands-on technical support and coordinating frontline IT services across multiple facilities to ensure employee productivity.
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IT Director - IT Service Management and Quality Assurance EurofinsRemote 18d Lead Eurofins' global ITSM function, driving strategy, governance, quality, and continuous improvement of IT services across the organization.
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IT support Manager N2 AltenRabat, Rabat-Salé-Kénitra, ma 18d Managing Level 2 IT support teams, overseeing incident dispatch, driving operational excellence, and fostering knowledge management and automation adoption.
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Analyst V, Technology Services VstBeaver Valley, US 19d Drive documentation and process improvements, maintain/configure applications, and support Technology Services operations.
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SME - Microsoft PowerBI,Windows Powershell, Python↗ HCLTechCuritiba, PR, BR 19d SME supporting escalated incidents and driving continuous improvement through data analysis and automation.
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SUPERVISOR ELECTROMECÁNICO/SUPERVISOR EN SISTEMAS Y TELECOMUNICACIONES↗ Hala Ken ConsultingVillahermosa, TAB, MX $300k–$300k19d Ensure that an organization's technological systems function efficiently, securely, and aligned with business needs.
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Service Delivery Manager↗ LogicalisRemote, US 19d Primary customer success leader for Managed Services clients, ensuring service performance, billing accuracy, and executive alignment to drive business outcomes.
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IT Service Ops Specialist BassproSpringfield, MO (Bass Pro Shops Base Camp) 19d Provides 7x24x365 monitoring and operational support for enterprise systems, applications, and infrastructure components, responding to alerts and implementing approved changes.
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Service Delivery Manager↗ 3 Step ItRemote 19d Overseeing day-to-day execution of global IT Asset Disposition (ITAD) service delivery operations, ensuring high-quality customer service, operational efficiency, and adherence to SLAs.
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Senior Service Delivery Manager (Infra Maintenance projects)↗ NcsSingapore, S00, SG 19d Managing day-to-day support of large-scale maintenance projects, ensuring SLA compliance, incident resolution, and service quality for clients.
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Application Support Manager ShellIstanbul - Esentepe 19d Manage end-to-end application support operations, ensuring uninterrupted service for Mobility Market Ops and coordinating with global teams and vendors.
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Service Delivery Lead↗ CGIToronto, ON, CA $75k–$75k19d Oversee service delivery, client engagement, operational performance, and critical incident management for a key technology services environment.
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Europe IT Operations Manager LittelfuseKaunas - Donelaicio $70k–$70k19d Lead regional IT support services, incident management, and service delivery across European locations for a global industrial manufacturing company.
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Tech Lead - Operations Support 4C GenpactRemote 19d Lead technical operations support and project governance, ensuring quality assurance, impact analysis, and system performance for enterprise applications.
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Site Reliability Operations Engineer SalesforceWashington - Seattle 19d Incident Commander and reliability engineer supporting global internal business operations, diagnosing complex infrastructure issues, and driving automation to reduce toil.
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Business Systems Analyst – Infrastructure Operations↗ CognizantToronto, ON, CA $90k–$90k19d Transform infrastructure and workplace to meet digital era needs by turning operational data into decisions that improve infrastructure performance and service reliability for a major financial services client.
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Manager - Service Management↗ Accelya GroupRemote 19d Lead and manage a customer support group for airline cargo operations, ensuring SLA compliance and driving service quality improvements.
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ITAM Manager - SAM Pro, HAM Pro JdaHyderabad 19d Lead global IT Asset Management (ITAM) operations focusing on Software Asset Management (SAM), Hardware Asset Management (HAM), governance, compliance, and lifecycle management.
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Technical Support Senior Supervisor - Cigna Healthcare CignaIND Bengaluru 19d Manage day-to-day production support for business-critical applications on the IBM i / AS400 platform, ensuring incidents, requests, and operational issues are actively managed against agreed service levels.
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Service Delivery Management, Lead InteracToronto $125k–$125k19d Lead ITIL V4 Service Management processes (Change and Problem Management) for the Real Time Rail Payment System, ensuring operational excellence and risk mitigation for Canada's digital payments ecosystem.
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Deputy Manager, IT User Support↗ Amneal PharmaceuticalsGJ, IN 19d Overseeing and leading day-to-day IT user support operations across hardware and software systems to ensure timely resolution and service quality.
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Manager, Service Observability & Intelligence MastercardManila, Philippines 19d Manage operational excellence, performance, compliance, and continual improvement for Real-Time Payments Infrastructure services in a specific market, acting as the escalation point for critical incidents.
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Technical Troubleshooting Agent Level 2 - Japanese AccenturePetaling Jaya, Plaza 33 19d Perform independent IT troubleshooting, drive incident and outage management, and monitor systems to enhance performance.
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Manager I, IT Support TransunionRemote 19d Managing IT service processes (incident, problem, change, transition) and leading a 24/7 IT Client Support team to ensure reliable, secure service delivery.
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Senior Service Delivery Manager (Infra Maintenance projects)↗ Dataspark Pte LtdSingapore, S00, SG 19d Managing day-to-day support of large-scale maintenance projects, ensuring SLA compliance, incident resolution, and team guidance for AI tech services.
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Digital Support Operations Specialist HpBengaluru, Karnataka, India 19d Ensures operational excellence across software publishing processes, release coordination, platform administration, and issue resolution for HP's customer-facing support platforms.
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MID LEVEL ASTERYX SYSTEMS ANALYST (TEMPO DETERMINADO DE 180 DIAS) (35710) Bosch-GroupCampinas, SP, br 19d Operate and maintain the Alteryx environment to ensure high availability, performance, and adherence to protocols for the global Data & Analytics platform.
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Consultant Sysops H/F InetumNiort, Nouvelle-Aquitaine, fr 19d Level 3 production support and operational reliability for a major client's IT infrastructure, applications, and databases.
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IT Change Manager (Change Enablement) Drees-Sommer-SeRemote 19d Manage and improve the Change Enablement process to ensure IT service changes are implemented transparently, safely, and efficiently.
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Service Delivery Consultant RippleHireBrisbane, Queensland 19d Leads large-scale projects focused on managing Maximo queue assignments, validating queue relevance, and improving incident survey and ticket quality processes.
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Senior Specialist, End-user Computing GrabSingapore, sg 20d Lead IT operations and major incident response for Grab employees, ensuring seamless daily technology experiences and operational efficiency.
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Associate Vice President, L1 Support AresmgmtMumbai, India 20d Build, launch, and lead a centralized Mumbai-based Level 1 Application Support and Service Desk team of up to 18 professionals to provide first-line support across global shifts.
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Consultant, Professional Services ScienceLogicUnited States 20d Primary technical interface and subject matter expert for customers using the ScienceLogic product suite, combining hands-on implementation with consultative guidance.
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Service Management Consultant AiaMakati, PH-AIA Philippines 20d Drive service governance, performance management, and improvement initiatives across internal and external service providers to ensure delivery against agreed service levels and business requirements.
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MS-SQL DBA (L2) NttlimitedChennai, India 20d L2 Managed Services Engineer responsible for maintaining client IT infrastructure, monitoring systems, and resolving technical incidents to ensure service quality.
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Systems Engineer (Healthcare Sector)↗ Ntt Singapore Pte. Ltd.Toa Payoh, S00, SG 20d Manage and drive the change management process to prevent adverse impacts on production systems.
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Network Data Engineer↗ WiproMEX, MX 20d Resolve high-priority incidents through advanced troubleshooting, ensure SLA compliance, analyze system performance trends, and create mitigation measures.
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Manager, IT Infrastructure, Incident Management StrykerCosta Rica, Heredia San Antonio Business Park 20d Governing and executing end-to-end Incident Management processes to ensure rapid service restoration and operational resilience during major incidents.
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Applications Analyst- AI↗ The Emily ProgramRemote $90k–$110k20d Tier 3 operational ownership and administration of assigned enterprise applications, serving as the escalation point for unresolved IT issues and managing vendor relationships.
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Technology Operations Associate WfRemote 20d Support implementation of business solutions, monitor batch jobs, validate applications, and manage incident resolution to ensure stable business delivery.
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SERVICE DELIVERY MANAGER↗ Quantum Services GroupAuburn Hills, MI, US 20d Leads day-to-day execution of IT service delivery operations, managing ticket queues, SLA risks, and escalations for clients.
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