IT Service Management
878 open positions
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Service Delivery Manager↗ Ntt DataMadrid, MD, ES 20d Manage overall contract management, service delivery, and profitability for medium to large complex client contracts while acting as the primary interface between the client and the organization.
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MS Engineer L2, Network NttlimitedChennai, India 20d L2 Managed Services Engineer maintaining client IT infrastructure and systems through incident management, troubleshooting, and change execution.
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Analyst V, Technology Services VstDavis-Besse, US 20d Drive documentation and process improvements, maintain/configure applications, and support Vistra's Nuclear Fleet operations.
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IT Service Management Lead MydprAustin, TX, US 20d Leads enterprise service delivery strategy and operational governance across service desk and field delivery functions.
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IT Service Delivery Analyst Radius-LimitedCrewe, England, gb 20d An administrative and process-focused role within central IT responsible for managing IT asset lifecycles, conducting audits, and supporting operational governance to ensure business continuity.
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Coordonnateur TI Renaud-BrayMontréal, QC, ca 20d Coordinate daily IT operations, manage requests and incidents, and serve as the liaison between internal teams, users, and vendors.
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Lead Engineer – 1 - I &O Product and Services Asset Analyst PepsiCoHyderabad, India 20d Manage and govern global IT infrastructure assets, software licenses, and hardware inventory to ensure compliance, availability, and cost efficiency for the Europe sector.
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Incident Manger Sopra-SteriaMadrid, MD, es 20d Coordinate and manage critical incidents for a client's ITSM team, ensuring rapid service restoration and minimizing business impact.
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Lead, Service Management MicrosoftAustralia, Multiple Locations, Multiple Locations 20d Lead a team in delivering service management excellence, resolving escalated customer issues, and driving process improvements within a technology environment.
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Infrastructure & Operations Manager Brennan IT IntranetBrisbane, Queensland 20d Senior delivery leadership role accountable for operational performance, technical maturity, and continual improvement of Network, Server, and Cloud services within a managed services engagement.
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ICT Administrator III - Contact Center Operations with English language (m/f/d) Deutsche-Telekom-It-Solutions-SlovakiaKošice, Košický kraj, sk $14k–$14k20d Independently monitor, execute, and resolve operational tasks for 2nd and 3rd level support to ensure uninterrupted service delivery for customers.
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GSC Knowledge Manager Version-1Remote 21d Design, build, and improve global IT Service Management (ITSM) Knowledge Management processes, frameworks, and standards for Version 1's Managed Service customers and internal colleagues.
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Technical Associate - Infrastructure Services 5B Genpact1401-G-India: Godrej Genesis, 13 Flr, Kolkata, WB 21d Manage IT change requests, risk assessments, and CAB meetings to ensure smooth infrastructure transitions.
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Incident Manager DraftKingsRemote $72k–$72k21d Lead end-to-end response for high-urgency incidents, coordinating triage and resolution across multiple teams while translating technical issues into clear business impacts.
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IT Operations Support Lead (Relocation to Singapore) AirwallexUS - San Francisco 21d Senior IT Site Lead responsible for onsite operations, technical support, and vendor management for the Singapore office and regional SEA expansion.
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Major Incident Manager, VP MufgubNew York, NY, US $123k–$123k21d Lead response, coordination, and recovery of critical technology incidents across Banking and Securities businesses, serving as Incident Commander during enterprise outages.
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Team Leader of Enterprise Collaboration & Voice Solutions 100% (f/m/d) JuliusbaerZurich 21d Lead and develop the Enterprise Collaboration & Voice Solution team to ensure reliable, secure, and cost-effective delivery of global collaboration and communication services.
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China Tech Partner, Service Excellence GsknchSHANGHAI QIANTAN PLAZA 21d Lead the next evolution of application service management in China, ensuring digital and enterprise services are reliable, resilient, observable, and ready to support business growth.
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?IT-Application Specialist (m/w/d) – E-Commerce & ITSM Friedberg, Bayern, BAYERN 21d Operate and evolve business applications and digital services for an e-commerce platform and ITSM framework, ensuring stable daily operations and process efficiency.
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Service delivery Manager↗ Heptapharma S.a de C.V.Remote $420k–$420k21d Manage delivery, monitoring, and operation of contracted services to ensure client satisfaction and revenue growth.
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Workplace Engineer↗ CapgeminiMadrid, MD, ES 21d Senior Google Workspace Administrator providing Level 2 support and incident management for an aerospace and defense environment.
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IT Service Desk & SLA Operations Manager ZooxFoster City, CA 21d Oversee the end-to-end lifecycle of IT support tickets, ensuring relentless ownership from intake to resolution while optimizing processes to maximize efficiency and speed up ticket resolution.
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Lead Production Support Specialist CapitaloneRiverwoods, IL, US $110k–$110k22d Lead end-to-end management, stability, and evolution of critical EMV chip and mobile certification cloud platforms, balancing operational performance with platform transformation.
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Chubb Life: IT Applicaiton Support lead↗ Chubb Insurance40, TH 22d Leading support and maintenance of critical business applications to ensure high availability, stability, and timely resolution of incidents and service requests.
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レIT Service Manager↗ レック・テクノロジー・コンサルティング株式会社SG 22d Manage and support critical banking applications and IT service delivery operations in a regulated environment.
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Major Incident and Escalation Analyst↗ AtkinsRéalisRemote 22d Manage major incidents, high-priority incidents, escalations, and P3 incidents to ensure robust response processes and SLA adherence.
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Manager, Systems Operations↗ Intercontinental ExchangeTS, IN 22d Coordinates and leads operations management activities for the Servicing Technology enterprise, ensuring 24x7 operations and minimal impact to Mortgage Technology platforms.
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ITIL - Change Manager↗ DaviesMH, IN 22d Ensure organizational projects meet objectives by increasing employee adoption of Change Management processes and reducing risk through people and process enablement.
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Manage Engine ITOM with Immediate Joining↗ WiproKA, IN 22d Design, develop, and deploy ManageEngine ITSM tools to support project delivery and client requirements.
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Service Manager III EquinixDallas Infomart Office DAI $118k–$176k22d Ensure effective operation of IT services through Major Incident, Change, Release, Event, and Service Management processes to minimize disruptions and drive operational excellence.
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Technology Business Systems Manager↗ Wells FargoTS, IN 22d Lead CTO-wide operational governance for Problem, Incident, Change, Resiliency, Vulnerability, Application Risk, Capacity, and Backup Management to ensure service stability and reduce operational risk.
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Service Delivery Manager for Service Desk Spain AGGetafe Area 22d Oversee the effective and efficient delivery of Service Desk operations in Spain, ensuring SLA compliance and driving continuous improvement.
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?Softwareentwickler* Ticketing, ITSM & Wissensmanagement Langen (Hessen), HESSEN 22d Configuring, integrating, and maintaining Ticketing, ITSM, and Knowledge Management solutions (Jira, Confluence) within the DFS infrastructure.
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Senior Consultant - Software Engineering Principal FinancialPune, India 22d Lead IT operations management with a strong emphasis on Problem Management and Availability Management for key applications and services.
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Manager - Service Management - Cloud InteractiveSt Leonards, New South Wales 22d Lead governance, delivery, and continuous improvement of Incident, Request, Problem, Configuration, and Change Management functions while managing the Service Desk in a managed services environment.
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Customer Success Manager NecDarwin, Northern Territory 22d Lead a multidisciplinary Service Management team to deliver and govern ITIL-aligned IT services for a government client, ensuring contractual obligations and continuous improvement.
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Service Desk monitoring Pyramid Global TechnologiesNew South Wales 22d 24x7 monitoring of server and device alerts in a Data Centre, triaging incidents, and managing service desk tickets for business users.
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Senior IT System Administrator↗ Aisนนทบุรี, 38, TH 23d Monitor, support, and optimize Fibre Mobile Applications and AI Smart Home Services including mobile apps, cloud platforms, and IoT device management systems.
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Service Desk Team Leader (Trilingual)↗ CognizantBuenos Aires, B, AR 23d Lead a team of technical support analysts providing first-level support to users across Latin America.
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Senior Systems Administrator, IT Applications RyanHyderabad IN - Block A 23d Senior ITSM Analyst responsible for implementing, administering, and optimizing ITSM processes and Ivanti applications to align with business goals and ITIL frameworks.
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Operations Analyst↗ PpgQuerétaro, QUE, MX 23d Monitor operational applications and infrastructure to ensure service availability, troubleshoot incidents, and support continuous improvement of operational and technology services.
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Operational IT Partner Manager↗ Advising & RecruitingRemote 23d Manage day-to-day value, compliance, and performance of third-party IT partners, contractors, and service providers in LATAM.
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