Global Technical Support
631 open positions
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Senior Software Engineer↗ CapgeminiChicago, IL, US $82k–$82k12d Lead defect triage, root cause analysis, and issue resolution across enterprise applications and cloud-hosted platforms.
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Senior Technical Support Account Manager SASSydney, New South Wales 12d Provide post-sales technical support and act as a strategic advisor for enterprise-class SAS business software applications and solutions for strategic customers.
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Engineer, Technical Support, Japan VeeamsoftwareRomania 13d Provide hands-on technical support and troubleshooting for Veeam Backup & Replication solutions to Japanese-speaking B2B customers.
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Technical Support Specialist (French Speaking) - 100% Remote - EMEA↗ HostawayRemote 13d Provide high-quality technical support via phone, chat, and email to B2B SaaS customers in the short-term rental industry, diagnosing issues with software functionality, configuration, and integrations.
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Application Support Engineer↗ AccentureKA, IN 13d Act as a software detective to identify and resolve issues across components of critical business systems, ensuring service reliability and business continuity.
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Technical Support Analyst ItronIndia, Bangalore 13d Provide technical support for enterprise customers using AI-powered software for utility safety and damage prevention, resolving complex escalated inquiries and driving product improvements.
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Senior Software Engineer, Product Development InfiosBangalore, India 13d Provide Level 2 production support for a cloud-native Order Management System (OMS), investigating incidents, performing root cause analysis, and collaborating with engineering to ensure system availability.
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Head of Technical Support DuffelLondon, United Kingdom 13d Lead a team of Technical Support Engineers to ensure quality, effectiveness, and development of the support function for Duffel's API platform serving business customers.
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Global Dairy Technology Support Specialist MsdRemote $96k–$96k13d Provide technical milking support, diagnostics, and advanced knowledge transfer for the milking technology portfolio across global regions.
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Tech Lead - Application Support N 4C Genpact1401-GIPL: The Square, 4th Floor, Andheri East, Mumbai 13d Lead and mentor a team of application support specialists to troubleshoot, resolve, and maintain complex enterprise applications.
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?CUSTOMER SUPPORT ENGINEER (M/W/D) Remote 13d Asynchronous, ticket-based support professional diagnosing complex issues in modern Cloud/SaaS infrastructures and driving process standardization.
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Support Engagement Lead
BrazeSao Paulo
14d
Deliver a premium, personalized technical support experience for a designated group of named enterprise customers, acting as their primary technical advocate and point of contact.
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Technical Account Manager - Enterprise GomotivePakistan 14d Provide white-glove technical support and executive-level communications to enterprise customers, acting as the primary technical point of contact and customer advocate.
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Software Engineer I - AssureHire (Go) MitratechRemote $65k–$65k14d Support-engineering role triaging technical escalations, diagnosing issues, and shipping code fixes for Mitratech's AssureHire employment screening platform.
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Associate Support Representative
BrazeSingapore
14d
Trusted product expert and primary point of contact for inbound questions, diagnosing and fixing complex technical cases to ensure fast, accurate help.
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Support Engineer (L2) ShippeoParis, fr 14d Resolve complex Tier-2 technical issues and build AI-driven automation workflows to optimize operations for a global SaaS platform.
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Técnico/a Gestión de Clientes. Veolia Environnement SARemote 14d Escalate y resuelve incidencias técnicas de clientes internos y externos que no pueden ser atendidas por el primer nivel de soporte, gestionando peticiones, incidencias de aplicaciones y datos de negocio.
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Technical Support Engineer - Azure DevOps MicrosoftPortugal, Lisbon, Lisbon $43k–$43k14d End-to-end technical support for Azure DevOps Services and Server, diagnosing issues, managing escalations, and creating troubleshooting guidance.
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Technical Support Specialist NagarroRemote 14d First-line technical support for B2B e-invoicing solutions, troubleshooting APIs, integrations, and invoicing workflows.
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Technical Support Agent - Brazil, 12-9pm BRT CanalsRemote 14d Provide fast, effective technical support to wholesale distributors using Canals' SaaS platform for order processing and workflow management.
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Technical Support Engineer LiveRampSan Francisco, US $75k–$75k14d Resolve technical support tickets and provide troubleshooting guidance to clients in the advertising technology and data collaboration space.
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Support Team Lead↗ India Health Link Pvt. Ltd.KA, IN 14d Owns post-delivery support operations, triaging incoming requests, leading a small team of Support Engineers, and acting as the first point of continuity for projects between active phases.
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Application Support Engineer↗ Peopleone TechnologyTN, IN 14d Diagnose and resolve complex, escalated issues for an enterprise learning platform (LMS) used by global organizations for compliance, certification, and skills development.
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Senior Technical Support Engineer KongBangalore, India 14d Senior engineer in Technical Support Engineering (TSE) team resolving complex production/pre-production issues for Kong customers and providing feedback to product teams.
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Customer Support Agent ScribeRemote 14d Resolve customer issues across channels with speed and accuracy, building product expertise to answer complex technical questions independently.
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?Technical Support Engineer Diagnose Systeme (m/w/d) Remote 14d Diagnose system troubleshooting and support for commercial vehicles, including remote diagnostics, error analysis, and documentation.
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Tencent Cloud - Technical Associate Account Representative (Korea) TencentS.Korea-Seoul, KR 14d Align Tencent Cloud solutions to meet key accounts' technical and operational needs while providing hands-on support for cloud infrastructure issues.
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(Remote) Customer Support Analyst HarriscomputerRemote $65k–$85k14d Manage and investigate customer support tickets for enterprise web platforms, troubleshooting application issues across web, API, and server environments to ensure timely resolution.
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Customer Support Engineer (Europe) CoderPoland 14d Troubleshoot complex technical issues for enterprise customers, debug production problems, and improve support processes for AI development infrastructure.
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Technical Support Engineer FlexerasoftwareBangalore 14d Provide exceptional technical support for cloud infrastructure and financial operations (FinOps) to B2B customers, specifically assisting with Ocean (containerized applications) and Elastigroup (VM-based workloads) solutions.
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Enterprise Support Engineer JamfMinneapolis, MN $65k–$65k15d Primary escalation point and initial entry for Premium Support customers facing advanced technical issues with device management and security solutions.
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Technical Support Specialist FlirUS - Hudson, NH 15d Fielding escalated support calls, managing high-volume CRM cases, and providing in-person training and limited field service for Raymarine and FLIR Maritime thermal products across the Americas.
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^Python Support Engineer - 6489808↗ Logic, Inc.Irving, TX, US $77k–$77k15d Application Support Engineer acting as a software detective to identify and resolve issues within critical business systems.
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Client Success Engineer II (Basic Support)↗ MpulseRemote 15d First-line technical support engineer diagnosing and resolving client-facing technical issues for healthcare conversational AI platforms.
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Ingeniero de Soporte IoT, Madrid↗ UnaBizMadrid, MD, ES 15d Provide technical assistance for IoT devices and platforms, diagnosing hardware, software, and connectivity issues to ensure reliable operation.
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Product Support Specialist DutchieRemote $0k–$0k16d Frontline expert owning inbound contacts for Dutchie's full stack of products (POS, ecommerce, payments, loyalty, hardware) to troubleshoot technically complex issues for dispensaries.
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Technical Success Engineer DataGrailRemote $80k–$80k18d First-line technical support engineer for an AI data privacy platform, resolving bugs, investigating issues, and partnering with Product/Engineering to improve customer experience.
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Tier 2 Technical Support Specialist RockbotRemote $60k–$60k18d Escalate and resolve complex technical issues for enterprise customers in networking, hardware, and media technology environments while optimizing support operations with AI tools.
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Technical Support Engineer II - W&B EMEA CoreWeaveLondon, England $56k–$75k18d Provide technical support for Weights & Biases (W&B) users via email, live chat, and community forums, triaging bugs and ensuring SLA compliance.
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Tier 3 Support Engineer HelloheartRemote US $90k–$90k18d Investigate and resolve complex technical issues, backend services, and data workflows for internal teams.
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L1 Technical Support Engineer AbnormalsecurityRemote - USA $0k–$0k18d L1 Technical Support Engineer for enterprise customers using Cloud Email Security, AI Security Agents, and SaaS Security solutions.
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Customer Support Engineer MendixRotterdam 18d Resolve platform and application development/deployment issues for customers by investigating, reproducing, and solving problems within the Mendix platform infrastructure.
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Technical Support Specialist - T1 AppDirectToronto 18d First-line technical support specialist for a B2B SaaS subscription commerce platform, resolving issues for customers and partners.
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Designated Senior Technical Support Engineer CohesityUnited Kingdom - Remote 18d Deliver high-touch technical product support and resolve complex data protection issues for enterprise customers using Cohesity NetBackup Software and Flex Appliances.
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Business Support Engineer↗ SourceoSingapore, S00, SG 18d Provide technical engineering support to Meta's global partners and clients, ensuring high-quality product experiences and resolving integration issues across Business Messaging, Telecommunications, Fintech, and Advertising.
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