Global Technical Support
631 open positions
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Designated Senior Technical Support Engineer CohesityUnited Kingdom - Remote 18d Deliver high-touch technical product support and resolve complex data protection issues for enterprise customers using Cohesity NetBackup Software and Flex Appliances.
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Technical Support Engineer - India TogetheraiRemote 18d First-line technical support for customers building training, fine-tuning, and inference solutions with Together AI's platform.
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Intermediate Support Analyst BeesCampinas, Brazil 19d Own end-to-end resolution of production incidents and service requests for live digital applications and products, participating in root cause analysis and reducing customer impact.
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Intermediate Support Analyst AbinbevCampinas, Brazil 19d Own end-to-end resolution of production incidents and service requests for live digital applications and products, participating in root cause analysis and war rooms.
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Customer Support Specialist (First Line Support) Board IntelligenceSydney, New South Wales 19d Provide 24/7 first-line customer support for a global SaaS platform focused on board effectiveness and governance, acting as the principal overnight contact for the UK business.
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Customer Support Manager (m/w/d) Vusiongroup-SaRemote $39k–$39k19d Manage customer support operations, resolve technical issues, and coordinate fixes with 3rd level support for VusionGroup's IoT Cloud solution.
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Technical Support Engineer↗ Mercado LivreMG, BR 19d Design and scale secure, innovative systems to solve high-impact problems in warehouse operations and logistics.
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Manager, Technical Support - Mexico City - Hybrid↗ GigamonCiudad de México, DIF, MX 19d Lead a team of Technical Support Engineers to provide post-sales support to Gigamon end users and partners, ensuring high customer satisfaction and operational excellence.
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IT Specialist↗ Ais40, TH 19d Provide first and second tier application support and engineer OSS platform stability for enterprise systems.
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Platform Technical Support Specialist Lyra HealthUnited States 20d Front-line technical support for Lyra Empower, an AI-powered mental health platform, serving providers and clients.
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Technical Account Manager NorthbeamRemote 20d Technical counterpart to Customer Performance ensuring the technical health, data quality, and pipeline integrity for existing eCommerce customers.
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Platform Support Engineer IntradiemRemote-United States of America 20d Escalation resource for complex platform-level cases, conducting deep-dive root cause analysis and database-level investigation for Intradiem's Dynamic Workforce Orchestration platform.
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Senior Cloud Support Engineer I MicroStrategyTysons Corner, VIRGINIA, us $83k–$83k20d Provide advanced technical support for Strategy's Business Intelligence product suite and Cloud platform, acting as an escalation point for complex customer issues.
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Technical Support Engineer KalepaRemote $85k–$85k20d Own technical investigation and resolution of issues across Kalepa's AI underwriting platform for insurance clients, acting as the connective tissue between customers and engineering teams.
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Technical Support Engineering Manager MicrosoftRomania, Bucharest, Bucharest $199k–$199k20d Lead a team of product experts to solve complex customer technical issues and act as an escalation point for Support Engineers.
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Software Engineer - MTY↗ John DeereEl Gallito, NLE, MX 20d Support Case Triage & Follow-up within the Data & Cloud Platform Team, ensuring customer issues are fully resolved and improving processes through automation and AI Agents.
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Geophysicist - DP SlbHouston, United States 20d Provide technical support and consulting for customers utilizing Petrel E&P software on energy exploration and development activities, including troubleshooting, training, and performing geophysical interpretation.
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Product Support Representative↗ Airbus40, TH 20d Deploy and support Core X Skywise Digital Solutions for airline customers, acting as the primary technical interface for on-site operations and troubleshooting.
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Application Support Engineer AccentureBengaluru 20d Act as a software detective to investigate and resolve issues across components of critical business systems, ensuring smooth operation and reliability.
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Product Support Representative AGBangkok Area 20d Deploy and support Core X Skywise Digital Solutions for airline customers, acting as the primary technical interface for on-site visits, deployment, and in-service support.
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OSS Operations Expert↗ VodafonePorto, P13, PT 20d Provide 2nd line operational support for multi-vendor OSS tools, ensuring service quality and continuity through preventive and corrective troubleshooting.
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Technical Customer Support Lead EllipticRemote 20d Lead a technical customer support team, drive AI automation to reduce ticket volume, and act as the primary link between support and engineering for escalations and product feedback.
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Technical Support Engineer HealtheeBuenos Aires, Buenos Aires, Argentina 20d Resolve complex technical issues for enterprise customers by troubleshooting web and mobile applications, investigating root causes, and collaborating with engineering teams.
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Premium Support Engineer (NYC, Weekend Shift) ReplitNYC (SoHo) 20d Front-line technical support for Replit's highest-value customers, resolving complex product issues and guiding them through critical incidents.
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Technical Acccount Manager IntegraladsLondon, United Kingdom 20d Main technical point of contact for integrated clients, troubleshooting technical issues and providing high-touch consultative services.
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Technical Support Engineering Intern - Summer 2027 VerkadaBay-HQ office $0k–$0k20d Troubleshoot complex network, hardware, and software problems on Verkada's cloud-managed IoT platform and provide system design advice to enterprise clients.
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Junior Data Analyst - Product NuiteeMorocco 21d Junior Data Analyst supporting product and engineering teams by investigating system issues, analyzing logs and data, and translating technical findings into clear answers.
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Staff, Technical Account Manager TwilioRemote $117k–$117k21d Designated technical support engineering contact for strategic customers, resolving complex technical problems and providing proactive guidance to prevent business-impacting downtime.
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Senior Software Engineer, Product Development InfiosBangalore, India 21d Provide Level 2 production support for a cloud-native Order Management System (OMS), ensuring high availability and resolving incidents for global customers.
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Senior Technical CX Specialist HarveySan Francisco $112k–$112k21d Senior escalation point for complex, technical, and ambiguous customer issues in an AI-powered legal services platform, handling high-volume support while partnering with Engineering and Product.
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Sr Technical Engineer - Billing Support IngrammicroTaguig City, Philippines 21d Provide expert-level technical assistance and Level 2 diagnosis for complex billing and cloud product issues, acting as a trusted advisor to minimize downtime and ensure SLA compliance.
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Field Support Representative - Colorado SkydioUS Remote $100k–$100k21d Field support representative providing onsite and remote technical troubleshooting, logistics support, and training for Skydio's autonomous drone systems to commercial, government, and military customers.
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Experienced TSC Engineer↗ Volvo GroupKA, IN 21d Senior technical resource for complex diagnostic and support cases, driving continuous improvement and automation in the global Technical Support Center.
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Senior Technical Support Engineer SalesforceCalifornia - Remote $99k–$99k21d Handle support requests and act as a technical resource for the Success Architect team, bridging support and engineering for a B2B SaaS CRM platform.
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Junior Technical Account Manager RedhatRaleigh, US $0k–$0k21d Junior Technical Account Manager focused on building foundational knowledge of Red Hat's products, ensuring timely resolution of basic technical challenges, and supporting customer satisfaction under close supervision.
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Technical Account Manager SupermicroSydney, New South Wales 22d Field-based technical support and repair of server systems for large enterprise customers, resolving escalated issues and coordinating onsite integration.
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Technical Support Representative, In-Store DoorDashSydney, New South Wales 22d Troubleshoot technical issues, instruct on product functionality, and strategize to maximize merchant ROI for hospitality operators via chat, email, and phone.
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Support Engineer (Remote) UnframeRemote 22d Investigate and resolve technical issues for large global enterprise customers using AI-powered solutions, acting as the primary point of contact from triage to resolution.
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Application Support Engineer↗ NetAppKA, IN 22d Second-line support engineer for CPQ (Configure, Price, Quote) platforms and custom applications, resolving escalated technical issues and managing configurations.
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Technical Support Agent↗ AleaBarcelona, CT, ES 22d Provide high-quality technical assistance to clients via email and chat, troubleshoot issues, and drive operational improvements by analyzing support trends and collaborating with Engineering/Product teams.
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Systems Reliability Engineer -Intern↗ NutanixCiudad de México, DIF, MX 22d 6-month part-time internship solving complex technical issues and delivering customer experiences for Nutanix hybrid multicloud solutions.
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TechOps Engineer Siemens-EdaMonterrey, MEX, Mexico 24d Resolve support tickets and incidents for global organizations running critical engineering platforms (Teamcenter, Opcenter) across cloud and on-premises environments.
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Technical Customer Support Specialist AlloyWashington, DC 25d Diagnose root causes of complex data issues in a commerce intelligence platform and build durable fixes to prevent recurrence.
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Product Support Specialist StripeUS 25d Technical product support specialist who resolves complex user issues, optimizes support processes, and collaborates with Engineering/Product to improve platform reliability and user experience.
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