Global Technical Support
631 open positions
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Technical Operations Engineer GuidepointToronto $105k–$105k1mo Own administration and reliability of critical SaaS platforms, provide tier-2 support for client-facing systems, and build lightweight automation to reduce manual work.
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Sustaining Engineer OpswatHungary 1mo Mid-level Sustaining Engineer acting as a technical bridge between customers and developers for MetaDefender Managed File Transfer (MFT), diagnosing issues, implementing fixes, and routing enhancements.
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Technical Operation Engineer AppleShanghai, China 1mo Operate and improve global, business-critical customer-support applications and platforms, ensuring service health and reliability.
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Technical Support Specialist XapienXapien London 1mo Troubleshoot technical issues for customers and internal engineers, document findings, and drive product/process improvements to enhance developer experience.
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Manager, Technical Support SkydioUS Remote $100k–$100k1mo Lead a B2B customer support team resolving complex operational and product usage issues for autonomous drone systems.
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Technical Support Specialist – French Market GeotabLisbon 1mo Diagnose and resolve technical hardware and software issues for IoT fleet management products (GO devices, MyGeotab platform) and partner solutions.
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Support Engineer AlliumRemote 1mo Provide technical support for institutional customers using Allium's canonical data layer for onchain finance, resolving issues related to SQL queries, data pipelines, and API integrations across 140+ blockchains.
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Technology Support Engineer AccentureBengaluru 1mo Resolve incidents and problems across multiple business system components to ensure operational stability in cloud-based contact center environments.
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Senior Support Engineer, India AppsFlyerBangalore 1mo Senior Support Engineer responsible for end-to-end ownership of complex customer technical issues, SDK troubleshooting, and root-cause analysis for a SaaS platform.
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Technical Support Engineer 3, Premier - Sao Paulo DatadogSao Paulo 1mo Premier Support Engineer assisting Datadog's Premier Customers with technical questions, issue reproduction, and platform education across 600+ integrations.
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Technical Support Engineer, APAC FireblocksSingapore 1mo Provide real-time technical support and troubleshooting for Fireblocks' SaaS platform serving financial institutions and Web3 companies in the APAC region.
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Support Engineer 1 - WMS/Warehouse management System JdaIND - Coimbatore (708) 1mo Provide high-complexity technical support and solution ownership for Blue Yonder's global WMS customers via Cloud/SaaS.
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?Associate Systems Diagnostics Engineer (Italian Speaking) - (m/w/d) - Fixed Term Contract Berlin, BERLIN 1mo Troubleshoot medium-to-high complexity technical issues for Tesla's residential storage and home charging products (Powerwall, Wall Connector, Solar) via ticketing, email, and live chat.
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Customer Support Manager CriblRemote $116k–$116k1mo Lead a specialized technical support team to manage escalations, mentor engineers, and ensure customer success for data management systems.
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Software Technical Account Manager - Boise AxonArizona-Remote 1mo Serve as a trusted technical partner helping public safety agencies deploy, adopt, and operate mission-critical Axon technology while resolving complex issues and optimizing workflows.
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Frontline PS Support Engineer TaboolaGurugram, India 1mo Provide frontline technical support via chat, email, and video conference to resolve complex issues for clients in the ad tech domain.
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Technical Operations Engineer EburyMexico City 1mo Provide Level 2 technical support for applications, services, and infrastructure, troubleshooting issues reported by end-users and collaborating with engineering teams to resolve root causes.
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Senior Technical Customer Experience Specialist Bannerflow ABStockholm, Sweden 1mo Provide first-class technical support and troubleshoot issues for global brands using the Bannerflow Creative Management Platform.
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?Service Support Engineer im Fleet Monitoring (m/w/d) Hamburg, HAMBURG 1mo Monitoring and troubleshooting customer fleets in Marine, Oil & Gas, Electric Power, and Rail sectors using remote service software platforms.
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Technical Support Engineer IntercomSydney, Australia 1mo Technical Support Engineer partnering with customers to integrate Fin AI agent, diagnose technical issues, and serve as a bridge between customers and product teams.
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Customer Support Specialist Juniper-SquareRemote $60k–$60k1mo Provide technical assistance and act as a product expert for private equity customers using Juniper Square's software platform.
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Escalations Engineer↗ HungerRushRemote 1mo Resolve complex customer issues for the HungerRush 360 cloud POS system by performing deep technical analysis, delivering customer-safe updates, and preventing recurrence through knowledge capture and automation.
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Support Engineer (AMER) GitLabRemote 2mo Embedded support engineer resolving complex customer issues for GitLab's DevSecOps platform by troubleshooting, coding fixes, and improving support tools.
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Customer Experience Engineer MicrosoftIreland, Dublin, Dublin 2mo Conduct health checks, provide deployment guidance, handle escalations, and act as the voice of the customer to inform product improvements.
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Technical Support Engineer SalesforceIreland - Dublin 2mo Troubleshoot complex software issues, analyze customer code, and provide technical guidance for Salesforce platform users.
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Senior Technical Support Analyst (DISCO Desk) DiscoDISCO Headquarters - Austin 2mo Provides technical support and troubleshooting for the DISCO legal discovery platform, guiding end-users (law firms, legal departments) through the ediscovery process and escalating platform issues to engineering.
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Application Support Analyst ExxonMobilCuritiba, BR 2mo Deliver exceptional application support and continuous improvement for third-party and internally developed applications across Cloud and On-Premises environments.
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Senior Technical Operations Engineer (part-time) AppodealRemote 2mo Own complex technical support operations for retention partners and act as the primary escalation point for high-priority technical issues in mobile app monetization.
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IT Engineer, Google Workspace HelloFreshWarszawa, Masovian Voivodeship, Poland 2mo L2 escalation point and support specialist for Google Workspace, focusing on troubleshooting complex issues, driving AI (Gemini) adoption, and managing data lifecycle tasks.
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Technical Support Engineer - Tier 3 DeputyRemote 2mo Final escalation point for complex customer issues, providing deep technical investigation and troubleshooting for highly customized environments.
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Ingeniero Junior de Soporte Técnico / Bilingue IronmountainRemote 2mo L2 IT Application Support Engineer maintaining reliability of digital solutions and troubleshooting mission-critical software applications.
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Technical User Operations Specialist – EMEA (Wed–Sun) HarveyLondon 2mo Frontline technical support specialist for enterprise customers of an AI-driven legal and professional services platform, handling issues like AI output quality, app access, APIs, and authentication.
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Sr. Technical Support Engineer CockroachlabsRemote 2mo Provide extraordinary technical support for CockroachDB Self-Service and Enterprise customers across Self Hosted, Dedicated, and Serverless deployment models.
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Support Engineer, D&S Enterprise Support
AmazonBengaluru, Karnataka, India
2mo
Support developer implementation and coding issues for Alexa skills while advocating for enterprise partners.
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AI Solution Engineer BroccoliLehi, Utah 2mo Help customers adopt and operate Broccoli's AI agents for plumbing, HVAC, and electrical contractors by troubleshooting complex issues and improving system reliability.
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Technical Support Specialist (m/f/d) UsercentricsBuenos Aires, Buenos Aires, Argentina 2mo Provide B2B technical support to customers ranging from independent site owners to large enterprises, helping them resolve technical challenges and maximize product usage.
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Senior Manager, Technical Support Engineering GomotivePakistan 2mo Lead Tier 2/Tier 3 Technical Support Engineering and Technical Account Management teams to drive organizational outcomes, operational health, and customer satisfaction across multiple business segments.
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Senior Technical Support Engineer NixRemote 2mo Deliver world-class technical support for N-iX's Business Hub and Analytics Platform products, resolving application, system, and integration issues for customers.
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NICE CXOne Support Engineer MiratechRemote 2mo Provide Level 3 production support for NICE CXone contact center environments, ensuring platform stability and high performance for healthcare clients.
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Support Engineer ThetradedeskIrvine 2mo Support Engineer for Technical Account Management team ensuring top-notch API + Technical Support for enterprise clients and third-party partners.
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Technical Support Engineer, Sec-AI, Portuguese Speaking VeeamsoftwareCosta Rica 2mo Leads end-to-end post-sales technical support for complex, multi-stakeholder customer environments in Data Privacy, Security, and Cloud, independently diagnosing and resolving intricate issues while driving operational excellence and knowledge management.
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Client Engineer Intern, Mexico City GliaMexico 2mo Support customers and partners in resolving technical challenges and provide proactive guidance on Glia's Banking AI platform.
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Print Service Desk Technical Customer Support Engineer - Level 4 HpDalian, Liaoning, China 2mo Resolves simple to moderate technical problems involving hardware and software for internal and external businesses, guiding customers proactively to prevent issues.
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Application Support Analyst JllRemote 2mo Provides deep technical support for LaSalle's custom-built applications and data platforms, acting as the escalation point for complex incidents.
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