Compliance & Contact QA
547 open positions
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Quality Assurance Officer (Brunel Medical School and External Examining)↗ Brunel UniversityLondon, ENG, GB $35k–$35k6d Administers quality assurance processes, regulatory compliance, and external examiner activities for Brunel Medical School and the wider university.
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Consultant, Surcharge Quality Control - Payment Ecosystem Risk & Compliance VisaUS - Atlanta, GA 6d Consultant providing inline process quality control for Visa's compliance enforcement function, reviewing enforcement work products and decision rationale to ensure consistency with Visa Rules and program requirements.
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Providermanager Schwerpunkt Qualität Voll-/Teilzeit (m/w/d) TechemRemote 6d Ensuring and developing quality standards for the billing service and external providers through audits, analysis, and process improvements.
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Agent Oversight Analyst↗ TranzactRemote, US 6d Analyze complaint data, manage case workflows, and generate reports to support the investigation lifecycle and drive accountability for insurance compliance issues.
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Senior Analyst, Compliance Quality Assurance - Global Compliance (18 Month Contract)↗ ScotiabankToronto, ON, CA 6d Execute independent quality assurance reviews and quality control activities to evaluate compliance programs, processes, and controls across Global Compliance.
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AVP, Surveillance and RCSA Program Assurance Lead↗ SynchronyStamford, CT, US $90k–$155k6d Lead enterprise Surveillance and Risk and Control Self-Assessment (RCSA) assurance activities through risk-based testing, quality reviews, and process challenge to mitigate operational risk.
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Analyst-Control Management↗ American ExpressHR, IN 6d Identify, assess, mitigate, and report on Operational Risk within Credit & Fraud Risk business unit processes to ensure regulatory adherence and enhance organizational resilience.
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Quality Assurance Analyst-Co-op Winter 2027 CibcToronto, ON, CA 6d Conduct independent file-level reviews to evaluate adherence to quality metrics and credit policies for Collections, Account Management, and lending agents.
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Quality Assurance Consultant - Investor Experience, Quality & Continuous Improvement (IXQCI) NtrsLimerick, Ireland 6d Independent quality oversight and continuous improvement for Transfer Agency operations, focusing on investor experience, risk awareness, and service excellence.
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Quality Improvement and Compliance Manager Hearth Support ServicesGlen Iris, Victoria 6d Lead accreditation, governance, and continuous improvement functions to ensure safety and compliance across disability support services.
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Clinical & Care Governance Coordinator SA HealthSouth Australia $92k–$92k6d Support delivery of quality, patient safety, and clinical governance activities through multi-system data extraction, complex analysis, and reporting to drive quality improvement and informed decision-making.
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Quality & Compliance – Provider Reassessment Havilah HostelMaryborough, Victoria 6d Conduct a structured review of aged care systems, processes, and documentation against Aged Care Quality Standards to prepare for a 2027 provider reassessment.
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Quality Assurance Specialist / Supported Living DungarvinOlympia, WA, us $0k–$0k6d Verify service quality and compliance with policies/regulations for supported living and developmental disability programs.
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Quality and Training Analyst PieinsuranceRemote $70k–$70k7d Ensures consistent application of insurance policies and procedures across underwriting, audit, and customer service departments through quality audits, data analysis, and training development.
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Quality Analyst SutherlandPalayan City, Central Luzon, ph 7d Lead Customer Experience/Quality Analyst responsible for completing CX observations, driving continuous improvement in customer interactions, and delivering team-level analysis to improve performance metrics.
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Quality Assurance Specialist VerramobilityUSA 7d Re-reviewing processed events to assess accuracy and improve throughput for clients in the smart mobility and tolling industry.
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Sr Quality Coordinator - Marketplace Experience Delivery-HeroBarcelona, es 7d Harmonize and elevate operational quality across regional BPO operations by transforming QA frameworks into data-driven engines that predict defects and drive continuous improvement.
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Pessoa Analista de Data Quality - Pleno↗ BipRemoto, BR 7d Design and apply data quality metrics, rules, and controls for regulatory reports to ensure adherence to RC18 regulations.
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HR Governance & Quality Manager↗ KPMGToronto, ON, CA $74k–$111k7d Leads the day-to-day operation of the HR SoQM Office by planning, coordinating, and monitoring HR's annual quality management workplan and recurring SoQM activities.
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Quality Assurance Lead Analyst - Controllership↗ KeybankBrooklyn, OH, US $63k–$63k7d Lead Analyst in Controllership Quality Assurance, executing risk-based reviews to identify issues and strengthen the control environment.
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HM Loss Mit Sr Spec - QA Analyst↗ CitizensGlen Allen, VA, US $0k–$0k7d Design and execute quality assurance testing for home mortgage loss mitigation products and processes to ensure data accuracy and regulatory compliance.
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Quality Lead and Trainer - Trilingue (Portuguese & Spanish & English) Market↗ TranscomPorto, P13, PT 7d Design, develop, and deliver training programs while monitoring and assessing contact center agent performance to ensure client standards.
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Risk & Quality Manager - TLS - F/H PwCNeuilly-sur-Seine, FR 7d Coordinate the TLS Risk & Quality Acceleration Center and manage risk prevention, compliance, and quality reviews for Tax & Legal Services missions in France and the Maghreb.
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Quality Analyst↗ United Surgical PartnersWyomissing, PA, US 7d Collects, validates, analyzes, and reports on quality, patient safety, infection prevention, and regulatory compliance data to support performance improvement initiatives.
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Quality Lead Buckingham CollegeSchweiz 8d Driving quality and standards across Further Education provision including 16-18 study programmes, adult learning, and apprenticeships.
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RN Registered Nurse QA Home Health - California License * No Compact Licenses*↗ Beverly GlennRemote $65k–$65k8d Quality Assurance RN Coordinator ensuring clinical documentation accuracy and regulatory compliance for home health patients.
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Quality Improvement & Outcomes Analyst - Women's & Children's SaintfrancisYale Campus - Hospital 8d Facilitate quality improvement and peer review team meetings, collect and analyze healthcare performance data, and prepare reports on regulatory compliance and organizational performance.
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Quality Assurance Co-op ThermofisherMississauga, Canada $0k–$0k8d Support continuous improvement and digital transformation projects within the Quality Assurance organization by analyzing metrics, automating reporting, and optimizing document workflows.
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Quality Improvement Lead, Permanent Full-Time VhacaToronto, ON $70k–$70k8d Organization-wide expertise in quality improvement, accreditation readiness, and performance measurement to drive better outcomes in home healthcare.
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French & Flemish Quality Analyst | Portugal, Lisbon↗ Worldwide Recruitment SolutionsLisboa, P11, PT $17k–$19k8d Monitor customer interactions, conduct quality audits, and analyze performance to ensure service standards are met for a major automotive project.
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Manager/Executive - Regulatory Monitoring and Testing↗ Malayan Banking Berhad (maybank)Singapore, S00, SG 8d Lead independent Quality Assurance reviews and control testing to assess adherence to regulatory requirements and internal policies for Maybank Singapore Limited.
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Manager - United Overseas Bank United Overseas BankSingapore 8d Validating high-risk customer instructions, performing compliance checks on approved requests, and monitoring call/email/chat/social media interactions for quality assurance in a banking contact center.
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Assistant Quality Assurance Manager AccorHotelMakkah, Makkah Province, sa 9d Support the Director of Quality & Guest Experience in implementing quality assurance plans, monitoring service standards, and translating audit findings into practical improvements for Sofitel hotels.
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QA Director WhitecliffePenrose, Auckland City 9d Lead academic quality assurance and compliance framework for a tertiary education institution, ensuring regulatory adherence and continuous improvement.
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Compliance Officer BET Group GlobalAdelaide, South Australia 10d Support BET Care Group in maintaining accurate compliance records, monitoring outstanding requirements, and ensuring NDIS services remain audit-ready.
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Reports & Deliverables Lead↗ SercoRemote $76k–$76k10d Ensures quality and compliance of contract deliverables, reports, and special studies for the CMS CERT program by performing technical reviews, editing, and quality assurance.
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Quality Assurance Specialist Regional Center of the East BayRemote $80k–$80k11d Ensures compliance with Title 17 and 22 regulations for community-based services supporting individuals with developmental disabilities through site visits, record reviews, and vendor oversight.
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Underwriting Auditor EthoslifeBangalore, India 11d Ensures accuracy, consistency, and compliance of underwriting decisions by auditing cases, tracking quality metrics, and driving continuous improvement in life/health insurance underwriting.
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Specialist Process Executive Sopra-SteriaNoida, Uttar Pradesh, in 11d Execute daily compliance checks and audits to ensure KPIs are met while managing stakeholder communications and resolving queries.
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Senior Analyst, Credentialing Quality & Data Operations OscarRemote $62k–$62k11d Ensures accuracy, quality, and compliance of healthcare provider credentialing and operational data through audits, analytics, and process improvements.
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Executive Director, Quality, Safeguarding & Risk Carpentaria ELMODarwin, Northern Territory 11d Strategic leadership and oversight of quality, safeguarding, clinical governance, risk management, compliance, workforce capability, and continuous improvement functions to ensure safe, high-quality, person-centred services across disability, children and…
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