Enterprise Customer Success
2,331 open positions
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Customer Success Account Manager MicrosoftUnited Kingdom, London, London $48k–$48k13d Primary delivery lead and partner for strategic public sector customers, empowering them to achieve business outcomes through Microsoft Digital Cloud platforms.
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Key Account Manager - CDI Paris - Theodo Run TheodoParis 13d Managing a portfolio of 40+ accounts in health and banking sectors to drive revenue growth and complex sales cycles for technology operations services.
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Customer Success Specialist MyPass GlobalCebu 13d Manages customer and vendor onboarding, portal setup, billing, issue resolution, and retention for B2B SaaS clients.
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Senior Service Delivery Manager CelonisTokyo, Japan 13d Manage renewal of Premium Support contracts and oversee service delivery for Premier/Premier+ customers in the JP/APAC region, ensuring SLA adherence and driving business growth.
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?Account Executive (Technology & Public Sector) Centurion, Tshwane 13d Senior Account Executive managing complex enterprise technology and public sector accounts, focusing on contract governance, commercial risk, and executive stakeholder relationships.
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Customer Benefits & Loyalty Manager MableSydney, New South Wales 13d Design, deliver, and optimize customer benefits, perks, and advocacy programs to drive engagement, retention, and commercial outcomes for a healthtech platform serving people with disabilities and older Australians.
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Client Principal (12-Month Fixed-Term Contract) Tryzens-GlobalRemote 13d Senior client-facing leader acting as the single strategic owner and trusted advisor for a major digital commerce account, accountable for the account's direction, health, and organic growth.
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Customer Success Manager Rex SoftwareBrisbane, Queensland 13d Partner with real estate clients to drive product adoption, retention, and growth through the entire customer lifecycle.
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Senior Customer Solutions Manager ANZ OneAdvancedNorth Sydney, New South Wales 13d Strategic leadership role driving professional services delivery, implementation, onboarding, and support for a portfolio of enterprise customers to achieve business outcomes.
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Consultant Gig #1000–Australia, Melbourne Preferred–Senior Customer Consultant–Senior Job Manager to Principal/Partner Level Internal Consulting GroupMelbourne, Victoria $416k–$650k13d Senior consultant to unify customer service strategy, enhance cross-functional collaboration, and improve customer experience by migrating from siloed vertical models to a cohesive horizontal operating model.
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Geotechnical Engineer (Customer Success Manager) SeequentBrisbane, Queensland 13d Ensure customer satisfaction and maximize value of Seequent geotechnical software products for clients in Civil and Environmental sectors.
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Customer Success Team Manager PropellerSydney, New South Wales 13d Lead the APAC Customer Success team to drive enterprise retention, expansion, and sustainable business growth through strategic partnership and commercial strategy.
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Customer Experience Manager Watts WaterSydney, New South Wales 13d Leading and optimizing the end-to-end customer journey across service delivery, training, pricing integrity, and project quoting to support sales growth and operational excellence.
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Customer Success Manager Novum GlobalRemote 13d Own relationships with small- and mid-market accounts to drive retention, revenue growth, and product adoption for a legal technology platform.
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Project Manager - Client Onboarding Acquire IntelligenceMelbourne, Victoria 13d Manage the end-to-end client onboarding lifecycle, from contract signing to platform implementation and handoff to account management.
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Associated Director, Customer Success OsttraPerth, Western Australia 13d Lead and develop a team of six Customer Success Managers across the APAC region to drive service excellence, business growth, and customer retention for S&P Global Energy's upstream oil and gas solutions.
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Head of Customer Success Bluebird RecruitmentSydney, New South Wales $180k–$180k13d Build a Customer Success function from zero to own the end-to-end post-sale journey, retention, and expansion for an Australian SaaS practice management platform.
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Customer Success Manager (12month FTC) CarsalesSydney, New South Wales 13d Partner with automotive dealers to maximize value from their carsales subscription, acting as a trusted adviser for a portfolio of 300 customers.
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Director of Customer Success - Australia, New Zealand and Southeast Asia Daon IncCanberra, New South Wales 13d Senior leadership role owning end-to-end customer project delivery, retention, and services growth for enterprise and government clients across the Asia Pacific region.
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Principal Customer Success Consultant Compass-EducationNorth Sydney, New South Wales 13d Deliver white-glove consulting, implementation, and strategic advisory services to Compass' most prestigious private school clients.
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Customer Success Manager Remarkable PeopleSydney, New South Wales 13d Drive customer satisfaction, retention, and expansion for a Recruitment SaaS platform by acting as a trusted advisor and results-driven leader.
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Implementation Manager PodiumMelbourne, Victoria 13d Own end-to-end onboarding and data migration for SaaS implementations in Home Services/HVAC, ensuring customers go live with their business data intact.
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Service Experience Manager First-FocusMascot, New South Wales $160k–$160k13d Lead customer experience strategy and execution across delivery teams to turn feedback into meaningful improvements, ensuring an easy, fast, consistent, and proactive 'Super-Green' experience.
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Account Manager (Multiple Roles Available) | Growth & Expansion SimproBrisbane, Queensland 13d Own renewals, reduce churn, and drive expansion for a large portfolio of SMB and Mid-Market customers in operational/trade industries.
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Engagement Associate - Sydney LegoraSydney, New South Wales 13d Support post-sale customer experience, adoption, and long-term value realization for top law firms and corporations using Legora's AI-native legal workspace.
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Key Customer Success Manager - South Bank, QLD Flight CentreQueensland $1169k–$1169k13d Drive customer profitability, retention, and growth for complex, high-touch, and strategic SME travel accounts by delivering best-practice travel programs and optimizing service usage.
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Customer Success Manager, Enterprise ShippitSydney, New South Wales 13d Manage and cultivate relationships with key leaders in a portfolio of 20–30 enterprise accounts to drive platform adoption, retention, and growth revenue.
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Senior Enterprise Customer Success Manager (AUS) AskableSydney, New South Wales 13d Own complex enterprise client relationships to drive account growth, optimize usage, and deliver strategic research solutions.
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Customer Success Manager Objective CorporationSydney, New South Wales 13d Drive adoption and value realization for Objective Connect, a governance, risk, and compliance information hub, by building strong customer relationships and guiding product usage.
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Senior Account Director AkqaSydney, New South Wales 13d Cultivate senior client relationships and transform client businesses by identifying growth opportunities across digital ecosystems, owned channels, CRM strategy, and multi-channel marketing.
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Senior Enterprise Customer Success Manager WorkatoSydney, New South Wales 13d Senior Enterprise Customer Success Manager responsible for driving adoption, retention, and revenue growth (NRR) for enterprise clients using the Workato Intelligent Automation Platform.
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Onboarding Consultant Property MeSydney, New South Wales 13d Onboard new customers to the PropertyMe cloud-based property management platform, guiding them through product suites to streamline workflows and maximize productivity.
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Associate Customer Success Manager TELUS HealthRemote 13d Manage a high-volume portfolio of 150–250 client accounts, ensuring seamless contract renewals and protecting core Employee Assistance Program (EAP) offerings.
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Customer Success Team Lead IdeagenSydney, New South Wales 13d Lead, coach, and support a team of Customer Success Managers to drive customer retention, product adoption, and growth across a portfolio of enterprise SaaS accounts.
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Customer Success Manager Geotechnical Applications | Asia-Pacific SkyGeoPerth, Western Australia 13d Build long-term relationships with customers in the Asia-Pacific region to ensure adoption, usage, and value realization of SkyGeo's satellite monitoring solutions for geological and geotechnical risk assessment.
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Customer Success Team Lead TracksuitSydney, New South Wales $155k–$155k13d Lead a pod of Brand Champs (CSMs) while managing a small portfolio of key strategic brand accounts to drive growth and retention.
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Head of Enterprise Customer Success HeidiMelbourne, Victoria 13d Lead enterprise customer success for a healthcare AI platform serving hospitals and health networks, focusing on retention, expansion, and pilot-to-partner conversion.
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Customer Success Manager Lyrebird HealthMelbourne, Victoria 13d Own a high-volume portfolio of small-to-mid-sized healthcare practices, driving adoption, retention, and expansion of Lyrebird's clinical documentation software.
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Relocate to Malta Service Delivery Manager (Consulting/Big 4) Black Pen RecruitmentCanberra, Australian Capital Territory 13d End-to-end ownership of customer service contracts and managed service delivery for Microsoft Dynamics 365 implementations.
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Consulting Director InfoConsulting GroupRemote 13d Lead a high-growth consulting delivery team (~20 consultants) for enterprise software implementations, owning P&L, delivery quality, and client relationships.
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Implementation Capability Lead The OnsetSydney, New South Wales 13d Build and mature an implementation capability for a growing SaaS business, leading a team of Implementation Consultants to ensure consistent, scalable customer delivery.
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Head of Customer SploseBondi Junction, New South Wales 13d Own the entire post-sale journey from contract signing to renewal/expansion, acting as the executive voice of the customer to shape product direction and commercial strategy.
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Business Consultant Waratah Recruitment PartnersRemote 13d Lead customer onboarding, implementation, and ongoing solution delivery for enterprise software platforms, helping customers achieve value through consulting, stakeholder engagement, and solution design.
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SAP Customer Success Manager – Adelaide DyFlex SolutionsAdelaide, South Australia 13d Ensure long-term success for SAP solutions by driving adoption, satisfaction, and growth for clients post-implementation.
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